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Program Manager, Day Shift, Life Work Strategies (EAP)

Adventist HealthCare
Support Center, United Statesfull_timeVerifiedPosted 14 Jun 2024

About the role

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist HealthCare seeks to hire an experienced Program Manager, for our Life Work Strategies (EAP)-Licensed Clinician department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Program Manager, you will:
•Develop, implement, and evaluate a system-wide strategy around burnout and resiliency. The strategy will include education, support groups, clinical evaluation, and referrals from within the Employee Assistance Program (EAP). A current three-year strategy has been defined and approved by leadership.
•Lead an interdisciplinary committee focused on burnout and resiliency. The committee will include stakeholders from spiritual care, clinical education, LLOD, etc.
•Collect and analyze data, conduct root cause analysis, and determine areas of focus to reduce burnout and turnover, while increasing engagement and emotional well-being. Data can be obtained from sources including the Annual Engagement & Culture of Safety Survey, Emotional Intelligence assessments and Maslach’s Burnout Inventory (MBI) – please note, this is not a comprehensive list. Data from other sources is also available.
•Create and administer educational content related to mental and emotional health.
•Trainings are conducted both in-person and virtually within the Adventist HealthCare system. Determine (if/when required) what emotional health and/or self-care criteria could serve as part of annual clinical education requirements.
•Provide telephonic assessment and perform risk assessments and make referrals to appropriate clinical and community resources based on level of urgency.
•Complete administrative responsibilities such as case management and documentation as appropriate.
•Provide face-to-face and telephonic assessments and counseling to Adventist HealthCare employees.
•Must be able to provide counseling utilizing appropriate models including but not limited to Solutions Focused, Cognitive Behavioral Therapy, and other short-term counseling techniques.

Qualifications include:
•Ability to develop new programs, presentations and strategies to impact the workforce
•Excellent communication skills in both oral and written formats with a positive demeanor
•Ability to work independently or as part of a group
•Ability to learn and adapt to new systems quickly, technically savvy
•Ability to prioritize and coordinate multiple projects independently or as a team
•Excellent customer service skills
•Demonstrated ability to communicate effectively and work with diverse clientele
•Must demonstrate a commitment to teamwork
•Willingness and ability to be flexible with schedule to meet program needs
•Ability to lead, support, and influence key stakeholders
•Master’s degree in behavioral health-related field
•5 years of post-graduate experience in a behavioral health field
•EAP experience preferred
•Experience in developing & presenting educational content
•Licensed master social worker (LMSW)
•Licensed Clinical Social Work (LCSW) or Licensed Clinical Psychologist (LCPC)
•Preferred: CEAP

Work Schedule:

Monday - Friday, 8:30 am - 5:00 pm

#GR8 Other

At Adventist HealthCare our job is to care for you.

We do this by offering:

  • Work life balance through nonrotating shifts

  • Recognition and rewards for professional expertise

  • 403(b) retirement plan

  • Free Employee parking

  • Benefits Eligible Positions:

    • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

    • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

    • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

    • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.


Join the Adventist HealthCare team today, apply now to be considered!

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Company

Adventist HealthCare

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