Experienced Product Designer - Consumer

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, London, and Amsterdam.
We’re looking for an experienced Product Designer to join our Link team. In this pivotal role, you’ll collaborate with cross-functional partners to identify and craft innovative solutions that enhance the bank linking experience for both consumers and customers. You’ll lead the design of 0-1 direct-to-consumer products while iterating on existing experiences, ensuring that every solution meets the highest standards of visual and interaction design excellence
At Plaid, we are committed to delivering an industry-leading bank linking experience that supports a wide range of Plaid’s customer use cases, from Credit to Payments. By leveraging our expansive network and prioritizing a best-in-class UX, we ensure consumers enjoy a seamless, high-converting experience that drives results for customers.
The design team at Plaid is made up of product designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products.

Responsibilities

• Shipping delightful and easy-to-use experiences for consumers on mobile (including iOS or Android) and desktop
• Closely collaborating with engineers and product managers, from planning through execution
• Being a tireless advocate for the users and user-centered processes
• Producing high-quality work from wireframes and user flows to pixel perfect prototypes with delightful interactions
• Ability to develop insights into consumer behavior from both qualitative and quantitative information
• Joining a team of experienced designers and contributing to our design culture through collaboration, presenting work, and sharing feedback

Requirements

• 4+ years of experience in creating and shipping quality digital products
• Producing high-quality work from wireframes and user flows to pixel perfect prototypes with delightful interactions
• Strong verbal and visual presentation skills, as well as an articulate point of view about design
• Proven record of collaboration to support and influence the team’s direction, vision, and planning of deliverables and an ability to tie designs to business needs, goals, and metrics
• Having a divergent exploratory process with the ability to communicate trade-offs

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consist