End User Device Associate

Work Schedule:

100% FTE, Days. Monday through Friday from 8:00 am to 4:30 pm. You will work at University Hospital, 600 Highland Ave., Madison, WI

Be part of something remarkable.

Bring your exceptional customer service to the #1 hospital in Wisconsin!

We are seeking an End User Device Associate to:

• Work with IS Project Managers and Operational Stakeholders on projects of varying sizes.
• Coordinate hardware and prepare installations.
• Support Microsoft operating systems, iOS, Android, hardware, and applications.
• Troubleshoot connectivity and resolve hardware/software issues with timely resolution.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health’s Wellness Options at Work that support employee/family well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

• Associate's Degree In Healthcare, Information Technology, Business, or related field (2 years of relevant experience may be considered in lieu of degree) Required
• Bachelor's Degree in Healthcare, Information Technology, Business, or related field strongly Preferred

Work Experience

• 1 year relevant experience in a Healthcare setting Preferred

Licenses & Certifications

• Experience in healthcare organization Preferred
• Experience providing computer hardware, software and application support for end users Preferred

Additional components of compensation may include: 

• Evening & night shift differential 
• Overtime 
• On-call pay 

Our commitment to Social Impact and Belonging 

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

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