Operations Manager

Title: Operations Manager 
Salary Range: $75,000 - $80,000  
Location: Colton, Torrance, or North Hollywood, CA
Employment Type: Full-Time 
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k 

About DocGo: 
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.   

Responsibilities: 

• Follow all pertinent DocGo Mobile Health policy and procedures 

• Functions as an on-line manager, monitoring operations to ensure the delivery of quality and cost-effective service. 

• Works with management staff to ensure continuity, consistency and strong lines of communications. 

• Monitors operations to ensure that all personnel comply with company policies and procedures. 

• Regularly oversees site stocking/cleaning to ensure they meet or exceed state requirements in regards to maintenance, equipment, supplies and cleanliness. 

• Ensures that personnel keep the site location in a clean, sanitary and functional condition. 

• Perform manager duties including: hiring, corrective action, performance appraisals, counseling, work scheduling, training and budgeting in compliance with federal, state, city, EEOC and Affirmative Action guidelines. 

• Scheduling and staffing, taking into account logistics management, and performance management. 

• Manages and supports Operations Supervisors and Operations Leads 

• Manages the operations of the project sites and the site personnel 

• Identify employees with professional/personal problems and follow up as needed 

• Assist in all areas of Risk Management (incidents, accidents, health and safety, etc.) 

• Determines the need for and ensures that Incident Reports, Accident Reports and other documentation is completed as required. 

• Review all incident reports and follow-up immediately with any necessary action. 

• Partners with Operational management to order supplies

• Maintain constant up-to-date knowledge and records of all current protocols issued by DocGo.