Senior CPFR Analyst

🚀 As we take the next step within our NAM expansion plan for 2024, we're on the lookout for an exceptional Senior Collaborative Planning, Forecasting, and Replenishment Analyst to strategise and optimize the supply and replenishment framework for ZURU EDGE North America. In this role, you'll champion our supply chain excellence, have autonomy to build, and be in a role with strong impact to our operations! 🚀
ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances.  This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.    Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.   One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascal + Friends, NOOD, BONKERS, Gumi Yum Surprise, and more! YOUR  ROLEAs ZURU continues its expansion year-on-year, this role will ensure the smooth launch and continued execution of our supply process with our largest account partner. With ownership and autonomy, you will strategize and optimize the forecasting, supply and replenishment framework for the Walmart business on our ZURU Edge brands. From production to shelf, the CPFR Analyst role ensures we are instock and available. HOW YOU WILL MAKE AN IMPACTYou embody our ZURU DNA (ZURU Culture) of 'shifting the needle' and immediately have a direct impact on day-to-day operations. By understanding, planning, and executing, you will optimize our end-to-end supply chain. Foresight and proactivity are the key elements of succeeding in this role. Furthermore, you will collaborate with other supply and commercial functions to build Zuru’s supply chain capability for the next phase of it’s evolution.

WHAT YOU'LL DO:

• Customer Relationship Management - Serve as the primary point of contact for key customers, building strong relationships and understanding their unique supply chain needs
• You will lead resolution of supply chain challenges by addressing customer inventory team inquiries, resolve issues, and gather feedback to enhance service levels and customer satisfaction
• Collaborate with sales and marketing teams to develop customized supply chain solutions that align with customer requirements and contribute to business growth
• Supply Chain Optimization - you will continuously assess existing supply chain processes, identify areas for improvement, and implement enhancements to streamline operations, reduce costs, and enhance efficiency
• Utilize data analytics and performance metrics to evaluate supply chain performance, identify trends, and drive informed decision-making
• Demand Planning and Forecasting - you will support the demand planning and forecasting cycle by analysing market trends, historical data, and customer feedback to ensure accurate product replenishment and stock levels specifically our MTO business, and lead coordination with merchandising team
• On-Shelf Availability - you will implement strategies to enhance on-shelf availability in stores, ensuring our products are readily accessible for customers and meeting our key strategic partners' expectations

WHAT YOU'LL BRING:

• Foresight and proactiveness are the core themes for this role. The ideal CPFR analyst isn’t looking for an umbrella in the rain; they tucked it in the trunk when they saw the weather forecast for the week
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Analytics, or related field
• Proven experience (2 - 4 years) in supply chain management, logistics, or related roles, with a focus on customer-facing roles and CPFR role experience a plus
• Strong understanding of supply chain principles, order management processes, and inventory control techniques
• Strong analytical and problem-solving abilities, with a keen attention to detail and a constant look to the future
• Excellent communication skills, with the ability to build rapport with customers, collaborate with cross-functional teams, and articulate complex supply chain concepts effectively
• Proficiency in utilizing Walmart inventory control systems and advanced proficiency in Microsoft Excel or similar tools for data analysis
• Demonstrated ability to coordinate cross-functional teams, drive process improvements, and adapt to chang