Senior Workplace Coordinator
GrouponAbout the role
Groupon is an experienced marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.
Senior Workplace Coordinator will play a crucial role in creating welcoming atmosphere across dedicated office, and delivering outstanding service for both our colleagues and visitors in every facility related area. The successful candidate should ideally have 2-3 years of professional experience in the area of facility, and solid understanding of Facilities world gained preferably in dynamic, international environment.
You’ll spend time on the following:
- Overseeing storage and courier services
- Being an expert in dedicated area, PO contact for colleagues and stakeholders
- Covering for regional manager when they are out of the office
- Having a full understanding of MSA's (Master service agreement) and SOW's (statements of work) and can execute aspects if not the whole of the process with little guidance from Regional Manager
- Coordinating with vendors and work with them to get them on boarded into the Coupa system
- Being responsible for day to day front of house/reception duties as well managing employee services
- Being able to fulfill the required physical tasks carried out on a regular basis
- Supervising vendors to ensure they are delivering satisfactory results based on contractual obligations with Groupon.
- Liaising with service providers and contractors to ensure regular activities are undertaken e.g. recycling, courier services
- Assessing office utilization of regularly ordered inventory and create a monthly consumption report and prepare a budget analysis
- Evaluating current needs of the office and have a basic understanding how to develop an action plan
- Suggesting potential process improvements
We’re excited about you if you have / you are:
- 2-3years of relevant or professional experience; a plus if gained in dynamic, international environment
- Good communicator who demonstrates strong customers focus, able to establish and maintain professional relationships with colleagues and stakeholders
- Fluent English – written and spoken
- Good understanding of the policies within the company and department, ability to use them effectively and efficiently while performing day to day tasks
- Ability to comply with any Special Economic zone guidelines and ensure proper documentation is completed and maintained.
- Intermediate knowledge with the following Software and tools: Google suite & Microsoft suite as well as familiar with Freshworks (or other ticketing software, Smartsheets ( or similar project management software, Coupa (or other procurement based software) - if not familiar must be willing to learn
- Ability to identify challenges proactively and seek for solutions
- Can evaluate and assess current needs of the office and have a basic understanding of how to develop an action plan
#LI-Hybrid
We work in a hybrid model (2 days per week in the office, 3 days remotely).
We are offering a six months contract.
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. G
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