Sr. Manager, Revenue Operations

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust Bitsight
• Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

The Senior Manager, Revenue Operations will be a critical partner to the sales organization enabling them to scale efficiently, hit revenue targets, and improve productivity. This person will develop and manage operational processes and support sales performance analytics to enable a high-functioning sales organization. 

Key Responsibilities

Sales Strategy & Planning

• Partner with Sales, Marketing, and Finance to support growth strategies and GTM priorities

• Establish a consistent sales operating rhythm that aligns sales reps and leaders around focus, accountability, and performance insights.

Pipeline Management & Forecasting

• Own pipeline management and forecasting frameworks in partnership with Sales Leadership, tracking and reporting on performance vs. goals, providing insights and actionable recommendations

• Support key operational cadences such as QBRs, forecast calls, and sales leadership reviews

Sales Process Optimization 

• Own the end-to-end sales process mapping, documentation, and optimization to improve efficiency and productivity

• Identify friction in the sales cycle and implement automation or best practices to improve win rates and reduce cycle time.
   

Tools & Systems

• Evaluate and implement sales tools (e.g. Salesforce, Salesloft, Gong, Outreach, ZoomInfo).

• Drive optimization of integrated sales tech stack (e.g., Clari, Outreach, Gong, LeanData)

• Lead or support system enhancement initiatives to align with evolving sales processes

• Ensure data hygiene and governance across systems

Data Governance & CRM Hygiene

• Ensure accurate, complete, and timely data entry in Salesforce and other tools.

• Enforce rules of engagement (ROE), lead/account ownership, and process adherence.
  
   

Qualifications

• 6–10 years of experience in Sales Strategy, Revenue Operations, Sales Ops, or Management Consulting (SaaS or B2B tech industry preferred)

• Experience owning and refining sales processes, rules of engagement, and territory models including demonstrated ability to lead cross-functional initiatives and drive complex projects to completion

• Deep understanding of B2B SaaS sales motions (e.g., enterprise, mid-market, SDR/AE/CSM model)

• Experience partnering with sales leadership (CRO/VP Sales) and cross-functional stakeholders (Marketing, Finance, Enablement, Product)

• Advanced CRM (Salesforce) skills (reporting, dashboards, object relationships, automation workflows) and proficiency in tools like Clari, Salesloft/Outreach, Gong, ZoomInfo, and Hubspot/Pardot/Marketo.

• Excellent communication skills with the ability to influence executive stakeholders

Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing o