Durable Medical Equipment (DME) Coordinator

OrthoNebraska is adding a Durable Medical Equipment (DME) Tech to our Clinic team!

The Clinic team environment is fast paced and well organized in taking care of the needs of our orthopaedic community. 

Our top priorities are focusing on patient safety as well as patient satisfaction. 

Teamwork is paramount as we are dedicated to Always True in promoting trust, respect, understanding and engagement with all team members.

If this sounds like the type of team and environment you want to be a part of apply today!

Position

 Full-Time

Shift

Days

FTE / Hours

1.0 / 40

Schedule

Mon – Fri: 8:00am – 5:00pm

Location

Float between locations as needed

Department/Position Details:

• Responsible for obtaining measurements, fitting and application of custom and off the shelf durable medical equipment within manufacturer guidelines.
• Educates patients and support staff on safe application, use, care, and expected outcome for products as indicated by the ordering provider and manufacturer recommendations.
• Coordinates appointments for fitting and/or pick-up of durable medical equipment and/or supplies.
• Obtains and documents payor pre-certification and/or authorization for requested durable medical equipment.
• Develops and maintains working knowledge of DME products and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.
• Collects patient payment and educates to patient financial responsibility.
• Reviews providers orders and applicable documentation to ensure that it meets pre-established medical necessity/appropriateness criteria. When necessary, requests additional applicable information from provider.
• Assists in resolving patient equipment problems.
• Maintains detailed EHR documentation to record patient, provider and referral source communications following compliance and regulatory processes.
• Coordinates with other OrthoNebraska departments as appropriate.
• Maintains inventory par levels.
• Receives and stocks at all locations.
• Notifies DME Lead of issues requiring higher- level resolution.
• Driving between OrthoNebraska clinics required.
• Attends required clinic meetings and participates in professional development activities.
• Employee is responsible for all other duties as assigned for which competency has been demonstrated.

Skills Needed:

• Demonstrates flexibility in work assignments and in meeting staffing needs.
• Works effectively in a team setting with other members of the staff.
• Takes personal responsibility for correcting customer problems in an efficient and effective m