Mootivation Technologies - Executive Assistant

Click here to watch a video by Jeff from Mootivation Technologies:

https://www.loom.com/share/49515485b91b444ab599aa9b743767a7?sid=d52db3a8-9f60-4709-8f26-a42b44d8e8ed 

Mootivation Technologies, based in Vancouver, is a pioneering provider of motivational design solutions for e-learning and events. 

Established in 2017 by Jeff Campbell, the company is driven by his commitment to assisting customer education and event professionals in enhancing engagement through gamification and incentives. Jeff's passion for this mission originates from his background as a teacher, where he recognized the challenges of student engagement with e-learning content.

Mootivation Technologies is committed to addressing the common struggle faced by customer education and events in maintaining engagement within digital learning experiences.

In customer education projects, Jeff and the team use Motrain to increase enrollments, course completions, and explore new marketing channels. The largest enterprise customer education project achieved a remarkable 15x increase in enrollments and over 35x growth in course completions across 20+ countries. Motrain has become an indispensable component of this project's customer experience.

For events, they employ Incentli to boost registrations, enhance attendee engagement, and amplify exhibitor ROI. Their approach involves using motivational design and incentives to craft effective engagement strategies.

About the role

As the Executive Assistant, you will play a pivotal role in optimising the personal and SaaS business life of the company's owner, allowing them to fully focus on growing and expanding the business. 

In this role, you will:

🌐 Organise travel arrangements, including finding suitable flights, booking accommodations, and coordinating logistics.

🤝 Coordinate with external contacts, such as business partners and stakeholders, to schedule meetings and ensure smooth interactions.

🏡 Assist with personal life management (personal research, online ordering etc.).

📦 Implement efficient solutions for shipping personal belongings or important items between cities.

💰 Manage payments, expense audits, and invoice processing to maintain financial accuracy and timeliness.

🤝 Collaborate with the owner to develop streamlined processes for complex tasks, taking detailed notes during discussions and transforming them into actionable steps.

👂 Act as a sounding board and support system, allowing the owner to delegate and offload tasks, both personally and professionally, in order to focus on high-value activities.

📊 Track KPIs and generate reports.

👥 Potentially move towards customer support.

Working Hours ⏰: 

This is a full-time role, and most of the work can be done according to the working hours of your own timezone. The owner is in Vancouver (Pacific Time), and it would be good to check in 2–3 times per week.

Requirements

To excel in this role, you need to have: 

✅ Minimum of 2 years of experience in an Executive Assistant role.

✅ Prior experience in customer support.

✅ Proficiency in both written and spoken English.

✅ Familiarity with ChatGPT is considered a valuable asset.

As the ideal candidate, you should embody the following qualities:

✅ Exceptional communication skills, demonstrating a meticulous approach to comprehending instructions and messages.

✅ Familiarity with Learning Management Systems

✅  Comfortability within a startup environment, coupled with the ability to adapt to various responsibilities. They are seeking an individual with a growth mindset, a positive attitude, and a proactive approach to accomplishing tasks.

Benefits

What’s in it for you?

• 💰 Competitive Salary: Earn a monthly salary of $1950-$2550*
• 🌴 Global Work Flexibility: Work remotely from anywhere in the world.
• 🌟 Opportunities for Growth
• 🌴 PTO: 2 weeks of paid holidays, 5 paid sick days.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with Mootivation Technologies to help them find their new team member. 

The hiring process for