Sr Sales Manager for Health Coach Institute (HCI)

HCI is looking for a Sr. Sales Manager, HCI!

Please note: 100% Remote position: (must reside in an ISSA/HCI-eligible state: AZ, CT, FL, GA, ID, IL, IN, NC, NV, OH, OR, PA, SC, TN, TX, UT, VA, WI).

ISSA + Health Coach Institute: Expanding the Definition of Wellness Education

For over 35 years, the International Sports Sciences Association (ISSA) has empowered hundreds of thousands of professionals to transform lives through science-based fitness, nutrition, and wellness education.

Now, through the integration of Health Coach Institute (HCI), a pioneer in habit change and life transformation, ISSA broadens its mission to include the art and science of coaching. Together, ISSA and HCI merge evidence-based training with behavior change mastery, creating a complete ecosystem for holistic health professionals.

This partnership equips students not only to train the body but also to guide the mind—developing experts who help clients build sustainable habits, lasting motivation, and lifelong wellness.

Together, ISSA and HCI empower people to transform lives—through science, education, and habit change.

So What's the Job? 

We are looking for an experienced, established sales leader to step into a pivotal moment for our HCI inside sales team. This is not a steady-state management role. You will join during a period of transition and help lead the team through it. The right person has successfully guided sales teams through change before, improving structure, performance, and accountability while maintaining morale and integrity.

Your mandate is clear: stabilize, strengthen, and build a best-in-class inside sales team grounded in strong fundamentals, consistent coaching, operational discipline, and documented best practices. You will lead a team of 10 to 20 enrollment advisors selling high-ticket programs in a consultative, phone-based, short-cycle environment.

What is ISSA/HCI looking for?

• Lead Through Transformation
• • Guide the team through a period of change with clarity, steadiness, and high standards.
  • Establish structure, expectations, and accountability rhythms that create consistency and stability.
  • Maintain performance and morale during pivots, price changes, or product evolution.
• Drive Performance and Productivity
• • Improve team productivity through coaching, skill development, and disciplined activity management.
  • Lead in a short-cycle, phone-based environment focused on consultative selling.
  • Drive consistent quota attainment through daily oversight of metrics and pacing.
  • Build dashboards and reporting that translate data into action.
• Codify and Operationalize Excellence
• • Turn top-performer “tribal knowledge” into a documented, repeatable Sales Playbook.
  • Build or refine scripts, objection frameworks, discovery flow, and nurture cadences.
  • Ensure new hires can ramp to ROI within 30 to 45 days.
  • Improve pipeline hygiene, activity tracking, and conversion optimization processes.
• Coach and Develop
• • Conduct frequent call reviews and skill-based coaching sessions.
  • Develop reps through actionable feedback and structured performance plans.
  • Hold high standards while maintaining a student-first, ethical approach to closing.
  • Address underperformance directly and effectively.

Qualifications

• Required Experience
• • Proven experience leading an inside sales team of 10 to 20 reps through a significant growth or performance improvement phase.
  • Demonstrated success in consultative, high-ticket phone sales environments ($3K to $10K+ programs).
  • Deep mastery of discovery, rapport building, emotional intelligence, objection handling, and ethical closing.
  • Strong command of sales metrics, CRM reporting, and activity management.
  • Track record of consistent team quota attainment.
  • Experience coaching in a high-velocity, short-cycle sales environment.
  • Demonstrated ability to build or formalize repeatable sales