Service Specialist Facilities/Office Services

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist Facilities/Office Services is part of a team that provides various administrative support to our clients which may include; facilities, hospitality, reception, copy, print, and mail services as well as coordinating  team members duties to ensure all services provided meet and exceed our client’s expectations.

Essential Job Responsibilities

• Reports to the local Lead Service Specialist on all aspects of responsibilities.
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Work independently on assignments, often without direct supervision.
• Reception support/coverage including answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.
• Copy Services including accurately producing copy, print and scan projects per written instructions.
• Mail Services including metering, sorting, and distributing mail and accountable packages per schedule.
• Facilities Services can include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Maintain inventory control and order supplies as needed.
• Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries.

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 75-100 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75-100 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.