Attractions Coordinator - Adventuredome

Position Summary

The Coordinator – Attractions plays a key leadership support role in delivering a safe, fun, and exceptional guest experience throughout the Adventuredome. This position is responsible for overseeing Attractions Attendants, supporting daily ride and admissions operations, and ensuring all safety procedures and service standards are consistently followed.

The Coordinator – Attractions serves as a visible operational presence within the park, responding to guest needs, supporting team members, and helping maintain a positive, high-energy environment. This role helps ensure operational readiness, safety compliance, and exceptional guest service across rides, attractions, and ticketing areas.

All duties are performed in accordance with departmental and property policies, practices, and procedures, with a strong focus on guest safety, teamwork, and service excellence.

Regular, predictable attendance is required. This role requires mobility, prolonged standing, walking, and working in indoor theme park conditions including variable noise, lighting, and temperature levels.

Specific Job Functions

Operations & Leadership Support
• Support daily Adventuredome operations by overseeing Attractions Attendants
• Monitor staffing rotations, breaks, and coverage across assigned areas
• Assist with training and coaching of new and current team members
• Maintain daily operational paperwork and logs
• Support Shift Managers in maintaining efficient park operations
• Monitor guest flow and assist with operational adjustments as needed

Safety & Compliance
• Complete assigned safety checklists and documentation
• Enforce ride restrictions and safety procedures
• Monitor ride operations to ensure compliance with safety standards
• Assist in responding to guest concerns and operational issues
• Ensure team members follow established safety policies and procedures
• Report operational or safety concerns to leadership promptly

Guest Experience & Service Standards
• Greet guests and provide friendly, helpful assistance
• Provide information about Adventuredome attractions and Circus Circus amenities
• Respond to guest questions and assist with issue resolution
• Support a fun, safe, and welcoming environment for guests of all ages
• Model Circus Circus service standards and professionalism

Cash Handling & Operational Support

• Monitor cash handling procedures in ticketing areas
• Support admissions and ticketing operations as needed
• Assist with operational organization and workflow coordination

Additional Responsibilities
• Maintain professional appearance and grooming standards
• Work varied shifts including weekends and holidays
• Perform other job-related duties as assigned

Qualifications

Required
• Strong customer service skills
• Ability to work flexible schedules including weekends and holidays
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Ability to work in a fast-paced environment
Preferred
• Previous attractions, theme park, or entertainment experience
• Cash handling experience
• Prior leadership or team lead experience

Physical & Work Environment Requirements
• Prolonged standing and walking
• Ability to lift up to 25 pounds
• Indoor theme park environment with noise and varying temperatures
• Frequent guest interaction
• Fast-paced operational environment