Project Manager Lead, Marketing

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square is seeking a Project Manager Lead who will play a key role in Global Marketing’s ability to deliver on our goals and lead a team of direct reports. This highly cross-functional role will project manage our Central Marketing strategy and execution for our Restaurant & Retail Audiences. You are the glue between all cross-functional partners to ensure that critical priorities are met, completed on time, and reported to our executive team. In addition, you will project manage the Global Marketing team’s operating model.

You will:

• Project manage strategic initiatives across the Global Marketing team to ensure execution tracks against timelines, as well as unblocking progress through actionable next steps
• Work closely with stakeholders across Square to define key initiatives & tasks, and drive them through the execution 
• Develop detailed project plans that indicate key milestones and activities
• Oversee all project functions including, but not limited to, kickoff meetings, requirements gathering, integration support, solution documentation, after-action reviews, and training
• Maintain resourcing requirements and understand resource availability & allocation
• Define and develop metrics to measure key indicators including value, efficiency, and effectiveness
• Ensure communication of priorities, projects/programs, and results to leadership and the larger team
• Be a leader and strong voice in developing solutions to address our strategy - including the development of new processes to solve for entirely new strategies and cross-functional work streams
• Identify and define new opportunities and operations gaps, and take on new strategic projects
• Problem-solve and escalate issues to maintain timelines and accountability
• Identify and onboard new tools to automate processes and drive team efficiency 
• Build relationships with cross-functional partners to ensure we are working as one team, focused on winning and maintaining these businesses
• Be a thought leader for the Project Management organization
• Build out Marketing’s Project Management function and manage a team of junior PMs.

Qualifications

You have:

• Demonstrated experience managing and mentoring a team of 2+ direct reports
• 8+ years of experience working in project management 
• B2B Marketing Experience 
• Extensive knowledge of project management tools (Asana experience preferred), with experience implementing solutions and training teams on the use
• High attention to detail and accuracy
• Experience managing projects through the full life cycle
• Excellent communication capabilities, written and verbal
• Strong bias to action and willingness to multi-task
• Ability to form strong relationships and build empathy with functional experts
• Passion for Square's mission of economic empowerment

Even better:

• Experience with software, internet, payments, financial technology, or the retail industry

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 - USD $185,