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General Manager - Chantilly, VA location

IICRC
United Statesfull_timeVerifiedPosted 8 Jul 2025

About the role

Responsive recruiter Benefits:
  • 401(k)
  • 401(k) matching
  • Company car
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is adding a General Manager to our team!

For more than 39 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.
  As deemed one of the Top Workplaces in both Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment. 
As the General Manger, you will be responsible for coordinating and overseeing the daily operations of the franchise. You'll hire, train, and develop the franchise employees, impacting their future as much as yours, while ensuring our customers and clients receive the highest quality of work and excited to refer us to others!

Benefits
SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton offers:
  • ­ Competitive compensation
  • ­ Superior benefits
  • ­ Career progression
  • ­ Professional development
  • And more!

Key Responsibilities
  • Ability to manage and monitor multiple operational divisions
  • Create and maintain annual business plans and goals
  • Develop annual company budget, including projected revenue, projected expenses, and desired profit margin
  • Lead a team of managers as they respond to and manage restoration and construction projects 
  • Ensure clear communication between customer and client to achieve the highest satisfaction possible
  • Ensure job processes and procedures are followed, including safety training and guidelines
  • Recruit, hire, train, and develop managers and staff

Position Requirements
  • High school diploma/GED; Associates and/or Bachelors degree preferred
  • 5+ years of management experience
  • At least one year of restoration industry experience preferred 
  • IICRC certifications – WRT and ASD, Master designation a plus
  • Experience in building a strong team with tangible leadership skills
  • Strong process and results driven attitude
  • Ability to multitask and to remain detail orientated 
  • Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents


Each SERVPRO® Franchise is Independently Owned and Operated. 

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.


Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring hom

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Company

IICRC

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