Medical Office Associate I: Full Time Days, Atlantic Rehabilitation, Morristown
Atlantic Health SystemAbout the role
Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join our outpatient rehabilitation site located in Morristown, NJ. This is a full time and benefited position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team.
Principal Accountabilities:
- Completes check-in processes
- Assists patients with appointment scheduling adhering to rehab guidelines
- Runs appointment estimates and collects co-pays and up front balances
- Monitors online appointment portal and responds to patient requests
- Addresses EPIC work queues and maintains them in good standing
- Manages departmental phone lines
- Makes confirmation calls
- Orders office supplies, business cards
- Delivers excellent customer service
- Provides administrative support to clinical and management team members
- Completes and adheres to all AH and AR role specific mandatory trainings, guidelines and policies
- Reports facility issues
- Assists with insurance responsibilities
- Maintains proper and timely communication with team members and leadership team
- Performs other administrative tasks as needed
- Assists with training new team members
Required:
1. High School Diploma or equivalent experience
2. Prior administrative experience in a physician practice strongly preferred
3. Knowledge of computerized scheduling & EMR system a plus
Preferred:
1. Excellent verbal and written communication skills
2. Individual must be customer and employee focused, must have demonstrated ability to multi-task
3. Proficiency with Microsoft Office suite
At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Atlantic Health Morristown Medical Center, Morristown, NJ
- Atlantic Health Overlook Medical Center, Summit, NJ
- Atlantic Health Newton Medical Center, Newton, NJ
- Atlantic Health Chilton Medical Center, Pompton Plains, NJ
- Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
- Atlantic Health Goryeb Children's Hospital, Morristown, NJ
- Atlantic Health CentraState Healthcare System, Freehold, NJ
- Atlantic Medical Group
- Atlantic Visiting Nurse
- Atlantic Mobile Health
- Atlantic Rehabilitation
We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- Chosen for 17 years by Fortune as one of the magazine’s “100 Best Companies to Work For."
- Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the “World’s Best Hospitals” in 2026.
- Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report’s 2025-2026 Best Hospital rankings.
- Atlantic Health scored four “A” grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
- Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
- Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026.
- Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
- Named by Newsweek as one of America’s Greatest Workplaces for Inclusion & Diversity 2025.
- Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.
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