LN Concerts, Regional Ticketing Coordinator

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. 

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

The Regional Ticketing team handles all aspects of ticketing for promoted shows in the DMV area. This is a part-time, entry-level administrative position designed to support the regional team’s efforts; a good fit for skilled professionals who are interested in learning about / breaking into the touring music industry. Prior experience in ticketing or the music industry is highly preferred not a requirement.

Hours – 25 to 30 hours per week, paid an hourly basis. Hybrid role with a mix of in-office, remote and onsite work. Schedule set month-to-month based on the needs of the business and by mutual agreement with supervisors. Will require regular work in our offices in Washington, D.C., and occasional work at venues in D.C. and Baltimore, M.D., possibly in VA. 

WHAT THIS ROLE WILL DO

• Maintain detailed announce / onsale tracker of all concerts at 3rd party venues in DC / MD / VA
• Facilitate a weekly meeting and maintain notes about maintenance plans for shows already onsale
• Process marketing, internal, and sponsorship ticket orders
• Draft ticketing letters that will be sent to partner venues, aid in correspondence with box offices 
• Proofread show builds to check for errors before announce
• File pre-onsale reports before shows announce, and settlement reports after shows play off
• Facilitate the building of promotions, discounts, and offers for shows already on sale
• Build internal offers in our internal ticketing system
• Assist on-site for select shows
• Handle routine communication with venues, touring, and vendors
• Various administrative tasks / other duties as assigned

WHAT THIS PERSON WILL BRING 

• Minimum Requirements:
  • Bachelor’s degree in business, communications, marketing, project management, or a related field; OR 2-4 years equivalent experience
  • We live in the details. The successful candidate must obsess over the minutiae, strive always for accuracy, and adapt quickly to new priorities while working on tight deadlines
  • Confident & capable in the use of MS Excel, MS Word, and similar Office Suite / Google Drive products
• Preferred Requirements
  • Experience with box office management and ticketing software in a reserved-seating venue
    • TM Host experience highly preferred
  • Experience in and familiarity with the touring music industry or ticketing industry, whether it be in a box office, talent agency, promoter, professional sports, or venue 
  • Passion for and knowledge of current trends in music in any / all genres. 
  • Access to personal transport (i.e. a car) for occasional coverage of shows

EQUAL EMPLOYMENT OP