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Business Analyst Success Coach

United Wholesale Mortgage
United Statesfull_timeVerifiedPosted 4 Jun 2025

About the role

 

The Business Analyst Technical Coach will be responsible for the continuous development of our Business Analysts, helping teams and individuals grow and function at the highest level. The role includes coaching of our Business Analysts in everything from technology, tools, processes, and more. This opportunity will allow you to leverage your technical experience in new, exciting and challenging ways, at a company that moves quickly and is aggressively growing. We’re looking for someone with experience on cross-functional teams, and has a strong desire to help others.

WHAT YOU WILL BE DOING

  • Evaluate sample work outputs such as user stories, acceptance criteria and working software in a demo to provide effective feedback on value delivery
  • Observes Business Analyst engagement with business partners, development teams, project meetings and agile events to provide continuous improvement feedback
  • Schedule and conduct coaching sessions with Business Analysts at every stage of their career, communicate action plans for improvement, and follow up.
  • Helping to develop first-year Business Analysts, advocating for them to set them up for success, easing their transition into a team environment, and providing guidance and support to accelerate their growth.
  • Provide coaching and support to Business Analysts, advocating for their career progression and professional development throughout their tenure
  • Build relationships and collaborate with team members across the enterprise, including stakeholders, users of our applications, Product Owners, development teams, our #1-ranked Training team, leaders at all levels, and more
  • Serve as a key stakeholder and driver behind BA-related communities, standards, and centers of excellence. Make recommendations on optimizing processes and leverage the latest techniques and technologies to ensure teams are following practices and standards
  • Proactively identify trends using data and feedback to address skill and capability gaps, while serving as an independent third party that can mentor, support rapid skill development, and identify educational and technical opportunities
  • Observe development teams and agile rituals and provide continuous improvement feedback
  • Advise on new training opportunities and gaps for the Training team to prioritize for new or enhanced training material
  • Offer subject matter expertise to teams as they assess their capability maturity and provide coaching on methods to increase their CMM level and capitalize on opportunities for improvement

WHAT WE NEED FROM YOU

Must Have Qualifications:

  • At least 7+ years of professional experience working as a Business Analyst 
  • Experience working in an Agile environment
  • The ability to thrive in a fast-paced environment that uses a CI/CD model.
  • Strong coaching, feedback, presentation, and team-building skills.
  • A passion for mentoring and guiding Business Analysts, and being invested in their growth.
  • Strong time management and multi-tasking skills, with the ability to simultaneously drive multiple projects, in different stages, forward.
  • Exceptional people skills, with strong initiative to connect with leaders and team members and build relationships quickly.
  • Proactive and detail-oriented, with the ability to manage projects from inception through execution.
  • Ability to both work independently and collaboratively, with a positive attitude, 'yes' mentality, and receptive to feedback.
  • Experience working in TFS/Jira a plus 

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career d

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Company

United Wholesale Mortgage

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