Hendrick Acura Northlake Financial Services Producer/F&I/Finance and Insurance Manager (Charlotte, NC)

Hendrick Acura Northlake

Location: 10020 Eastfield Road, Huntersville, North Carolina 28078

 

Hendrick Acura Northlake is hiring a Finance and Insurance Manager to join our brand-new dealership in North Charlotte. This is a ground-floor opportunity to help build the F&I department from the start at one of the most anticipated new Acura stores in the region — backed by the strength and reputation of Hendrick Automotive Group, one of the largest privately held dealership groups in the country.

In this role, you will work directly with our sales team to structure deals, present financing and protection products, and deliver an exceptional ownership experience to every customer. We are looking for a seasoned F&I professional who brings a proven track record of strong PVR, compliance-first practices, and the ability to thrive in a high-volume, relationship-driven environment.

Summary: Responsible for coordinating the sale of finance and insurance programs to customers. The Financial Services Producer works with lenders and financial institutions to provide financial services to dealership customers. 

Supervisory Responsibilities:  This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

• Sells financing and insurance to customers.
• Responsible for the attainment and gross production of financial services’ goals and objectives.
• Reviews customer credit applications.
• Presents extended service contracts and other owner protection programs available to customers.
• Assesses profitability to dealership of financing arrangements
• Utilizes the menu selling process.
• Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
• Works closely with sales team, maintains effective employee relations
• Maintains AFIP Certification.
• Acts as liaison between the customer and the lending institution.
• Ensures adherence to F&I reporting requirements of company.
• Attends weekly manager meetings.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system     
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o   GED

o   High School Diploma

o   Associate Degree

√   Bachelor Degree

Field of Study/Work Experience:

√   Automotive

√    Business

Desired Work Experience:

√   3-5 years

Education/Experience:

Degree or commensurate finance experience.  Knowledge of dealership finance and insurance procedures preferred.  Knowledge of regulations and laws governing financing in the automotive industry.  Ability to work with lenders and financial institutions.  Prior automotive sales experience desired. 

Certificates and Licenses:

√    Valid Driver’s License

o   Automobile Salesperson License

√    AFIP Certification

Computer Skills:

Advanced knowledge of Microsoft Office products.  Advanced ability to operate Finance and Insurance portion of Dealer Management System.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company

personnel. Strong interpersonal and persuasive selling skills.

Attendance Expectations:

The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Must be able to lift up to 5 pounds.

Environment Demands:

Duties are performed primarily in finance and insurance and sales areas.  Conside