Field Application Specialist - Separation Technologies (Downstream Bioprocessing) - Remote IN, IL, OH, WI
SartoriusAbout the role
Location: Remote: Illinois, Indianapolis, Madison, WI, Ohio
As the Field Application Specialist, you will be responsible for supporting the Sales Organization and Sartorius Customers within the central region by offering product expertise, Downstream applications knowledge (TFF, UF/DF, NFF and viral filtration), and technical support. The main mission is successful application, implementation, qualification, and use of Sartorius’ filtration products by supporting Sales and our end-users for product positioning, presentations, demonstrations, and evaluations whilst supporting customers with application development work, initial startup, training, troubleshooting, and ongoing support that enables their success.
What you will accomplish together with us:
- Support the Sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
- Support Sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
- Assist customers for first product installation and initial start-up, and ensure the training of the customer
- Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
- Report on competitors’ products and feedback information to the Application Specialist Team Management and products management
What will convince us:
- Bachelor's degree in life/biological sciences, biological engineering or biotechnology
- 2+ years industry experience in downstream bioprocessing, (TFF, UF/DF, NFF, or viral filtration)
- Effectively interface with product/project/division management
- Interaction at various levels (sales, technical, end-users, leaders) within our internal structure as well as our customers
- Excellent communication and presentation skills
- Self-motivated and a self-starter; strong time management skills with the ability to prioritize projects and multitask at high level of efficiency
- Computer proficient in Windows-based software package including Word, Excel, PowerPoint and outlook
- Identification with our core values: Sustainability, Openness, Enjoyment
What We Offer
As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.
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