Manager, Agile Product Delivery

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

 

Job Summary: 

The Manager, Agile Product Delivery is a strategic leader responsible for elevating the Scrum Master discipline and enabling product teams to deliver high‑value outcomes within NRG’s Product Operating Model. This role leads full‑time and contractor Scrum Masters, drives operational excellence, and partners with senior stakeholders to enhance delivery predictability, team maturity, and cross‑functional alignment. The Manager identifies systemic challenges, executes strategic initiatives that scale agile practices, and informs long‑term capability development. Operating with high autonomy, this role strengthens coaching culture, advances organizational agility, and promotes continuous improvement by optimizing flow, improving quality, and fostering customer‑centric delivery practices that support NRG Consumer Home Energy’s strategic objectives. The ideal candidate has experience in product delivery and scaled agile practices at an enterprise level.

 

 

Essential Duties/Responsibilities:

 

• Design, lead, and execute strategic initiatives that advance agile excellence, maturity, and organizational scale.
• Translate organizational goals into delivery strategies, frameworks, and repeatable practices that support 10+ product teams.
• Act as a strategic thought partner to the Senior Manager, offering insights and recommendations that shape Agile Product Delivery’s long‑term direction.
• Identify systemic challenges and lead cross‑team or cross‑domain interventions to improve predictability, quality, and flow.
• Lead and coach Senior Scrum Masters and delivery partners to ensure high performance, capability growth, and role clarity.
• Oversee onboarding and engagement of contractor Scrum Masters in partnership with contingent workforce teams.
• Partner with Product Delivery leaders to define, reinforce, and mature agile practices across product teams.
• Drive improvements in facilitation quality, team health, team dynamics, and agile behaviors through targeted coaching.
• Analyze delivery, team health, and capability data to inform coaching strategies and improvement actions.
• Address insights from governance activities, standards audits, and tooling data to strengthen operational excellence.
• Build strong partnerships with business and technology leaders to optimize delivery flow, accelerate value delivery, and strengthen agile leadership behaviors across the organization.
• Foster a culture of transparency, accountability, experimentation, and continuous improvement across teams.
• Ensure compliance with organizational standards and support scaled agile practices to improve cross‑team effectiveness and delivery efficiency.

 

 

Working Conditions:

 

• Open office environment/Hybrid
• Some overtime required as special projects arise
• Minimal travel

 

Minimum Requirements:

 

• Bachelor’s degree preferred (or equivalent experience).
• 8+ years of experience in agile delivery roles with advanced framework knowledge.
• 3+ years in a people management role with direct accountability for performance, development, and engagement.
• Advanced k