Project Manager, Operations (Remote)

Summary

Project Manager, Operations (Remote) 

 

Adlucent is looking for an Project Manager, Operations to help coordinate and manage a diverse array of account-aligned projects – including onboarding new clients and support for existing client programs. The most critical aspect of this position is the proven ability to understand the interdependencies between all tasks and people to ensure work is done efficiently and awesomely. We’ll call upon you to manage workflow, inform resource allocation, understand the scope and risk of assigned projects, and, most importantly, be an impactful team player.

 

The right candidate is a confident leader, who motivates project teams, ensures quality and holds team members accountable so they can achieve their goals on projects. The project manager will work closely with our client services and sales. This position reports to the Senior Operations & Project Manager. 

 

What We Offer:

• Competitive salary
• Comprehensive Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with Company Match 
• Training and Career Development
• Generous Paid Time-Off and Flexible Schedules 
• Named “Best Places to Work 2022” by Built In Austin

 

The Role:

• Project workflow management
  • Maintain critical data in our Enterprise Resource Planning (ERP) tool
  • Open and close monthly projects, ensuring budgets and scope are accurate
  • Ownership and accountability for each project you lead, ensuring all problems are being solved and reporting on progress against each, while fluidly keeping the project on track
  • Prioritize, plan and enforce key milestones while adapting as needed
  • Look for efficiency improvements, balancing creativity with practicality
• Constant communication and collaboration across functionally diverse teams
  • Strong negotiation, conflict management and risk mitigation skills
  • Discuss project details in depth, be able to ask insightful questions and understand the answers
  • Keep the team informed about project status and schedule, be comfortable delivering both good and bad news
  • Help the team learn from mistakes and recognize successes
  • Utilize multiple tools and reports to support sharing of current status and conclusions
• Project scoping and life cycle management
  • Create onboarding briefs, schedule and lead meetings for project life cycle and update relevant progress reports
  • Ensure that each team member understands project requirements and expectations upfront
  • Manage, monitor and maintain project scope
  • Proactively escalate concerns regarding possible delays 
  • Pinpoint a specific cause for each overage and explain it with objectivity
• Resource management
  • Use project management software to develop project schedules, budget, plan, and allocate resources according to deadlines
  • Ensure team allocations for client projects are updated in real time
  • Assist business leads with monthly labor forecasts
  • Weekly / monthly reporting critical to ensuring we are hitting targets
• Operations project support
  • Support Sales, Finance and Client Services with Salesforce data entry / administration 
  • Reporting, dashboard creation and maintenance
  • Special projects that support teams in the org 

 

About you: 

You care deeply about project ownership and accountability, with exceptional attention to detail — and you’ve done it before in a fast-paced environment. You're compassionate and trustworthy, communicate and collaborate effectively, and have high standards for yourself and others. You're unafraid to make mistakes, learn from them and avoid making them again.  You ask questions and accept constructive criticism. You're self-driven, enthusiastic and embrace change. Additionally, you have:

• 2-4 years of relevant experience managing a wide variety of projects, preferably at an digital marketing, advertising or integrated agency
• Strong attention to detail – ability to capture those tasks that everyone assumes will be completed, that might otherwise slip through the cracks
• Experience managing multiple projects / clients simultaneously
• The ability to prioritize (and reprioritize) tasks across many concurrent projects, while maintaining a balanced workload for you and your team
• A strong understanding of how to identify, communicate and escalate project risk
• Ability to lead meetings and drive processes
• Adaptability to various tools and technologies

Bonus if you have:

• Experience managing the p