VMware Expert (VDI)- Production Engineer

Job Description

Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.

The VDI virtualization team is supporting a “Vital” platform ( RTO=0 / RPO=60min) that provide virtual desktops for roughly 4000 users worldwide.

We are currently seeking an experienced VDI Administrator to join our team in major financial group. As a VMware Expert (VDI) - Production Engineer, you will be responsible for maintaining and enhancing the stability, security, and performance of our critical Windows-based systems, ensuring seamless operation of the bank's IT infrastructure.

This is a team creation to manage VMware VDI virtualization platforms.
This mission is subject to structural constraints, ad-hoc interventions during non-business hours and working shift from 8 am to 1 pm and 12:30 pm to 7 pm. May be required to work nights and/or weekends during (un)planned outages and other special circumstances

Missions

• Manage the VDI Horizon virtualization platform.

• Ensure the availability of technical resources.
• Maintain information system applications in operational condition for quality, productivity and security.
• Analyze the operational risks and customer impacts of its area of responsibility
• Contribute to reliability, securing and optimizing security in its area of responsibility
• Ensuring the right level of service quality in line with the requirements of service contracts (SLA) in their area of responsibility
• Deliver and maintain ESXi, NSX, VSAN infrastructures.
• Documentation: Create and update process/configuration documentation for many tasks and project requirements
• Provide support level 2~3 for Desktop teams.
• Manage and deliver Changes.
• Analyze and correct incidents
• Implement technical resolution solutions of incidents. Perform diagnostics to identify causes of malfunction, propose and implement "back-up" fixes and solutions.
• Handle and respond to requests.
  Resolve issues.
• Perform high-level systems analysis, evaluation, troubleshooting of Horizon View, vSAN and ESXi.
• Strong operational skills on ESXi, Horizon View, NSX, VSAN, vROPS.
• Strong scripting tools and script writing skills (PowerShell )

Qualifications

What we’re looking for 

Qualifications and Hard Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A minimum of 5 years of experience as a VDI Administrator, preferably in the financial or banking sector.
• Understanding of ITIL principles and experience working within ITIL-based environments.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Ability to analyze the impact of production events (changes, incidents, problems, etc.) in relation to SLA. Ability to manage high impact incidents (Functional) : Expert
• System: Linux (RedHat, CentOS), Windows 201x (Technical / Technological) : Intermediate
• Powershell (Technical / Technological) : Expert
• Networks (Technical / Technological) : intermediate
• Troubleshooting (Functional) : Expert
• Scripting (Technical / Technological) : Expert
• Vmware Horizon View (Technical / Technological) : Expert
• Vmware (Technical / Technological) : Expert
• VMware NSX (Technical / Technological) : Expert
• VMware vROPS (Technical / Technological) : Expert
• VMware VSAN (Technical / Technological) : Expert

Soft Skills:

• Good level of English - minimum B2 (mandatory);
• Good level of French is a nice to have (but not mandatory, also language classes are provided);
• Ability to keep up with a demanding and fast-paced environment;
• Willingness to learn and develop;
• Good communication skills;
• Ability to work in a team.

Additional Information

At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.

In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of r