Jobs and Careers

Restaurant General Manager

Bigham's Smokehouse

United Statesfull_timeVerifiedPosted 3 Aug 2026

💰 $75,000/yr($50,000/yr – $75,000/yr)

About the role

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Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance

At Bigham’s Smokehouse, we believe leadership is about more than running a restaurant. It is about serving people well, building a strong team, creating a family atmosphere, and making sure every guest experiences the kind of hospitality and quality our family has been known for since 1978.

We are looking for a General Manager who wants to lead with purpose. This is a role for someone who enjoys taking ownership, developing people, building systems, and leading a restaurant through a successful day, week, month, and year.

A great General Manager at Bigham’s understands that we are in the people business, not just the food business. Food quality matters. Speed matters. Cleanliness matters. Sales matter. But the way we lead people, care for guests, and protect the culture matters just as much.

You are someone who enjoys seeing a team grow. You can lead from the front, but you also know how to step back and help others lead. You are comfortable holding people accountable while still showing kindness, respect, patience, and clarity. Your team should feel supported, challenged, and encouraged when they come to work under your leadership.

At Bigham’s, we value Excellence, Consistency, Loyalty, and Service. These values guide how we work, how we lead, how we make decisions, and how we serve our community.

What This Role Looks Like

As the General Manager, you are responsible for the overall health of the restaurant. You will lead the team, protect the guest experience, maintain food quality and cleanliness standards, develop leaders, and make sure the restaurant is operating with consistency and excellence.

You will be expected to create an environment where Team Members and Team Leaders know what is expected, understand why it matters, and feel equipped to succeed. You will help people become better by setting clear standards, giving honest feedback, and leading with humility and purpose.

You also understand the value of systems. Checklists, scorecards, food orders, inventory, training tools, schedules, labor goals, and accountability systems are not a burden to you. You see them as structure that helps people succeed and helps the restaurant run with consistency.

A strong General Manager can balance people, operations, and results. You care about the guest in front of you, the employee working beside you, and the long-term health of the business.

Responsibilities

As a General Manager, you will be expected to:

Lead the restaurant with a service-first, team-first mindset
Protect and strengthen the culture of Bigham’s
Lead, train, coach, and develop Team Members and Team Leaders
Hold the team accountable with respect, kindness, and clarity
Set the tone for the restaurant through attitude, work ethic, communication, and consistency
Make sure food quality, presentation, and portioning meet Bigham’s standards
Ensure every guest is served with genuine hospitality and care
Keep the restaurant clean, organized, safe, and ready for service
Use systems, checklists, scorecards, schedules, inventory, and food orders to run the restaurant well
Manage labor, food cost, sales, cleanliness, speed of service, and guest satisfaction
Communicate clearly with ownership, leadership, Team Members, and guests
Create schedules that serve both the needs of the restaurant and the needs of the team
Handle guest concerns with professionalism, care, and urgency
Lead by example in every area, including serving food, cleaning, stocking, and helping where needed
Build a team that is dependable, teachable, and committed to doing things the right way
Represent Bigham’s values of Excellence, Consistency, Loyalty, and Service