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Principal ER Specialist - Field Sales US & Canada, Diabetes
MedtronicSan Antonio, United Statesfull_timeVerifiedPosted 13 Oct 2025
About the role
We anticipate the application window for this opening will close on - 27 Oct 2025
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
As the Principal Employee Relations (ER) Partner, you will be responsible for building strong relationships between employees and managers with our Field Sales teams in US & Canada. The role takes a proactive, strategic approach to employee relations by identifying higher-level employee relations trends, recommending solutions that address root cause of issue, and partnering with leadership on execution. The role acts as a key partner to the site level Managers in driving employee relations strategies, while maintaining a neutral position. A key component of the role includes maintaining the employee relations function at assigned locations/functions, and following established ELR processes, as well as building manager skill sets.
The Principal ER Partner works directly with leaders, managers, and employees to provide advice and coach both parties on all employee relations issues. The role provides strong partnership on performance management, disciplinary processes, legal issues, investigations, conflict management, etc. Work involves assessing and resolving employee relations matters ensuring consistency across client groups and alignment with Medtronic practices. The role helps to ensure a fair and consistent approach to Medtronic's policies and procedures, thus promoting a positive culture within the business, while minimizing risks. The partner provides a single point of contact for employee relation issues to ensure clear communication and efficiency in resolving matters. The role requires skill, tact, persuasion, judgment, and/or negotiation skills to accomplish objectives.
This role works closely with the in-house legal team, Human Resources Business Partners, and with the wider Human Resources community and clients to deliver a fair, consistent ER service, both minimizing risk to the business and aligning work to meet business needs.
This role can work remotely or onsite in San Antonio, TX
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions is designed to provide customers with greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
As the Principal Employee Relations (ER) Partner, you will be responsible for building strong relationships between employees and managers with our Field Sales teams in US & Canada. The role takes a proactive, strategic approach to employee relations by identifying higher-level employee relations trends, recommending solutions that address root cause of issue, and partnering with leadership on execution. The role acts as a key partner to the site level Managers in driving employee relations strategies, while maintaining a neutral position. A key component of the role includes maintaining the employee relations function at assigned locations/functions, and following established ELR processes, as well as building manager skill sets.
The Principal ER Partner works directly with leaders, managers, and employees to provide advice and coach both parties on all employee relations issues. The role provides strong partnership on performance management, disciplinary processes, legal issues, investigations, conflict management, etc. Work involves assessing and resolving employee relations matters ensuring consistency across client groups and alignment with Medtronic practices. The role helps to ensure a fair and consistent approach to Medtronic's policies and procedures, thus promoting a positive culture within the business, while minimizing risks. The partner provides a single point of contact for employee relation issues to ensure clear communication and efficiency in resolving matters. The role requires skill, tact, persuasion, judgment, and/or negotiation skills to accomplish objectives.
This role works closely with the in-house legal team, Human Resources Business Partners, and with the wider Human Resources community and clients to deliver a fair, consistent ER service, both minimizing risk to the business and aligning work to meet business needs.
This role can work remotely or onsite in San Antonio, TX
Responsibilities may include the following and other duties may be assigned.
- Counsel and provide partnership to employees, managers, and leaders across the full spectrum of employee relations matters.
- Lead highly complex workplace investigations, including fact-finding, documentation, and resolution aligned with company policies and employment law.
- Provide coaching and advice to leaders on performance management, disciplinary actions, reorganizations, reductions, conflict resolution, and organizational effectiveness.
- Partner with HR Business Partners, Legal, and Compliance to assess ER risks and ensure consistent, fair application of policies.
- Develop and implement proactive ER strategies and initiatives that strengthen leadership capability and employee engagement.
- Analyze ER data and trends, identify root causes, and recommend preventive solutions to senior leadership.
- Monitor legal trends and risks and advise on compliance matters
- Contribute to restructuring initiatives with focus on employee transitions and risk mitigation.
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