Field Reimbursement Manager Hematology/Oncology (Florida/Puerto Rico)

Company Description

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team:

• Competitive compensation for your work
• Generous time off policy
• Summer Fridays
• Opportunity to broaden your horizons by attending popular conferences
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

Job Description

The Field Reimbursement Manager (FRM) is a key field-based position within the Market Access team at Sobi, reporting to the Director of Field Reimbursement. Focused on the therapeutic area of Hematology/Oncology, this non-promotional role plays a critical role in facilitating patient access by addressing reimbursement challenges and offering resourceful support to healthcare systems, institutions, hospitals, and healthcare provider practices. Through proactive problem-solving and patient-centered service, the FRM supports healthcare professionals and their staff to alleviate access barriers, fostering an exceptional customer experience and increasing awareness of access solutions.

Including, but not limited to the following:

• Customer Engagement: The Hematology/Oncology Field Reimbursement Manager (FRM) will maintain a targeted account list and engage proactively with accounts both virtually and in person.

• Relationship Building: Work proactively with assigned customers to build and sustain relationships across key departments, including medication access teams, pharmacy, practice and office managers, and procurement/reimbursement departments.

• Subject Matter Expertise: Serve as the subject matter expert in pharmacy benefit reimbursement and access across all channels (Commercial, Medicare, Medicaid, Government). Educate and identify compliant solutions to address patient access and reimbursement challenges.

• Support for Healthcare Providers: Assist healthcare provider offices, health systems, institutions, and hospitals in understanding the mechanics of patient benefit verification, product ordering via Specialty Pharmacy and Specialty Distribution, CPT coding, and J-Codes.

• Liaison Role: Act as a bridge between customers, patient services, and Sobi's sales and account management teams to address escalated access and payer issues effectively.

• Cross-Functional Collaboration: Work closely with patient support hubs and case managers to resolve escalations and access issues compliantly. Collaborate with local Sobi colleagues to provide robust, cross-functional support for accounts within a defined geography.

• Local Solutions and Market Insight: Develop local solutions based on account and market insights. Provide Sobi leadership with actionable market intelligence, inspiring solution-oriented collaboration across cross-functional teams.

Specific Duties

Expertise in Reimbursement and Access

• Demonstrates comprehensive knowledge of reimbursement and access across all channels, including Commercial, Medicare, Medicaid, Exchange, and Government. Serves as the subject matter expert on payers within the supported markets.
• Understands all phases of specialty distribution and core services of specialty pharmacies to facilitate access and streamline product procurement.
• Possesses a solid grasp of healthcare structures, payment systems, and reimbursement methodologies.

Collaborative Approach to Success

• Works effectively with both internal and external partners to drive results, contributing to a cohesive team environment. Demonstrates an understanding of matrix team dynamics, ensuring cross-functional alignment to address payer issues, improve customer experience, reduce administrative barriers, and maximize strategic outcomes.
  • Internal Partners: Collaborates closely with Sales, Marketing, Patient Services, Trade Team, National and Regional Account Directors, and Medical Affairs.
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