Manager, Health & Safety - Phoenix, AZ or Perth Amboy, NJ

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

This Health & Safety leader will be responsible for ensuring the wellness and security of our employees, and establishing standard processes across the organization including our Authentication Centers as well as other operations (retails, sales, logistics). This role will have a wide scope, from leading our Real Respect program to identifying and responding to emerging health concerns that could impact our employees. As a critical hire to our Health & Safety team, s/he will be required to develop strategies while also providing cross-functional coordination for implementation and oversight across all facilities.

What You Get To Do Every Day

• Develop strategies for Health & Safety at TRR, in conjunction with HR Operations and Facilities Operations 
• Oversee day-to-day protocol for employee safety across all facilities, including site-specific layouts and PPE; conduct job-site analyses/inspections to identify and eliminate hazardous work practices
• Lead Real Respect; a program created to properly address violations of TRR’s Code of Conduct for consignors, customers, and employees
• Define procedures for crisis events, and associated business continuity plans
• Assist with crisis communication, as needed
• Identify and respond to emergency health concerns that could impact employees in the workplace
• Develop training, SOPs, and manage implementation of technology to support scalability and tracking of programs
• Help manage outcomes of the workers compensation, customer / vendor accident, and auto policy claims as well as assist with other insurance related tasks
• Establish risk mitigation goals and develop metrics, dashboards and/or scorecards to track/communicate/drive progress; Compile and present reports on safety metrics to senior management on a monthly/quarterly basis

What You Bring To The Role

Minimum Requirements

• 4+ years of direct work experience in Health, Safety, or Risk Management 
• 2+ years of experience leading a team
• Solid understanding of crisis management/ disaster recovery concepts in a distributed environment, where you can come into an organization and quickly synthesize data to build a holistic program
• Passion for tackling ambiguity and providing structure to new opportunities, while leading and motivating a cross-functional team 
• Ability to represent TRR in a professional manner at all times to ensure company policies and procedures as well as compliance to all applicable laws and regulations
• Self-motivation and a drive to achieve results
• Excellent verbal and written communication skills
• Exceptional attention to detail and organization skills
• A solutions-focused mentality with a growth mindset
• Adaptability and openness to change
• Ability to travel as needed, up to 20%

Preferred Requirements

• Proficiency with Google Suite

Compensation|Benefits|Perks

• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• Unlimited Discretionary Time Off (DTO) & 9 Paid Holidays
• Up to 40 hours of paid time off is available to cover missed shifts following a positive COVID-19 diagnosis

The expected salary range for this role is $85,680.00 - $101,745.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8530 #LI-SM15 #LI-Hybrid

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustaina