Chargeback Specialist (REMOTE)

We are excited to announce an internal job opening for the Chargeback Specialist! Are you ready for new challenges in your career at IMPACT BRANDS? Don't hesitate to apply now and let’s continue to impact billions together!

Bits of your job:

• Investigate chargeback claims, gather evidence, and analyze data

• Communicate with customers (if it is needed), and internal teams

• Detect and report fraud, assess risk, and recommend improvements

• Stay updated on industry regulations and compliance requirements

• Analyze data to identify trends and root causes

• Provide exceptional customer service

• Produce various daily, weekly, and/or monthly statistical reports

• Prepare KPI’s reports of chargebacks

• And other tasks

Requirements

Key expectations:

• Great attention to detail

• Willingness to learn and develop daily

• Previous experience in Chargeback, Refund, or similar fields is an advantage

• Proficient in relevant computer applications

• Excellent written and verbal English language skills

• Ability to multitask, set priorities, and manage time effectively

• Excellent communication skills

• Customer focus and adaptability to different personality types

Salary:

500 $/month + performance-based bonus

Be informed that for those earning over $500, your salary won't be reduced and will remain unchanged.