Principal Service Engineer - CTJ - TS/SCI

Microsoft has an exciting opportunity for a Principal Systems Engineer to join the Azure Silver and Sovereign Team as part of the Cloud Transfer Service (CTS) team. The Azure Cloud Transfer Service enables secure access and transfer between enclaves and supports other transfer and access types enabling a wide set of capabilities within highly regulated industries. We welcome you to meet the team and learn about the complex challenges you can solve with us!

We are looking for engineers to join a fast-paced team and solve complex problems in the domain of mission-critical distributed systems spanning data transmission across clouds. Our team works across all facets of isolated system engineering but is deeply involved in the following areas: service automation and reliability improvements, systemic latency reduction, data validation and transformation, and throughput optimization. We need you to help us overcome these challenges. In this role, you will have the opportunity to build, deploy and support systems which enable a broad set of Azure services to be consumed by customers in highly secured and regulated industries. The systems you support will be required to meet the security policy and assurance requirements of both public and private sector customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Knowledge

• Maintains advanced knowledge and experience as technology landscape evolves, leveraging industry norms and deep understanding to drive the adoption of innovative solutions across engineering teams working with related products within and across organizations. Provides guidance to others through sharing, coaching, conferences, and other means to drive improvements across organizations.
• Expands end-to-end experience in service and/or system design, interactions between technology layers and components, functions of infrastructure, and dependencies at scale. Takes ownership of service design by driving efforts across the organization to identify, define, recommend, and build optimal configurations of technology solutions with consideration for cost management. Independently adjusts configurations and defines infrastructures to improve the availability, reliability, efficiency, observability, and/or performance of supported products and services. Drives reviews with the engineering teams that develop and/or manage services, identifying opportunities for efficiencies in operations, and sharing learnings and recommendations across engineering teams working on related services across organizations.

Collaboration and Knowledge Sharing

• Shares and defines insights, best practices, and standards that can be applied to improve the system, platform, and/or product development and operations across organizations. Continues to develop thought leadership, insights, and best practices through interactions with industry, cross-functional teams, business leaders, and other resources (e.g., conferences, brown bags, wikis, documentation). Mentors and coaches engineers to help them identify and propose solutions that will have a positive customer/business impact.
• Builds coalitions of support among teams across organizations to accomplish difficult and large-scale projects, holds self and partners accountable for meeting commitments, and achieves scale in their work by enabling and engaging others. Identifies and resolves misalignments in priorities between teams and ensures information is proactively and systematically shared with partners and stakeholders so issues can be resolved, and objectives are met.

Operational Excellence

• Ensures adherence to and implementation of prescriptive guidance for security and compliance standards in alignment with direction from the business and technical experts and consideration for business impact. Works with security and compliance teams to identify and address issues relevant to their services. Identifies patterns of compliance violations and implements automations for prevention. Aids other Service Engineers as needed.
• Leads the implementation of reliable, scalable, cost-effective, high-performance solutions across organizations. Advises on design documents. Owns implementation and rollback plans. Maintains quality checklist and related docu