Senior Forward Deployed Engineer

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Why This Role Exists

Filevine is the operating system for legal work. Thousands of law firms and legal teams rely on us to run cases, manage documents, and automate operations. As we scale into new verticals and deepen our AI capabilities, we’re standing up a Forward Deployed Engineering function to own the technical success of our most complex and highest-value deployments.

This is a founding hire. You and one other FDE will define what this function looks like—the tooling, the playbooks, the standard of delivery. If you’ve been looking for a role where you can build something from scratch, operate with real autonomy, and work at the intersection of engineering and customer impact, this is it.

The Opportunity

In a given week, you might spin up a legacy database, prototype a migration pipeline, demo it to a customer’s IT team, then hand the tool off to product engineering for productization. You’ll move between codebases and conference calls, between SQL and stakeholder management. The work is varied, fast, and high-impact.

You’ll also be working at the frontier of AI in legal technology. Filevine is making significant investments in AI—from intelligent document analysis and AI-assisted drafting to agentic workflow automation. As an FDE, you’ll be among the first to deploy these capabilities into real customer environments, gathering signal that shapes the product roadmap.

Responsibilities

• Implementation Engineering

• Own the technical delivery of complex Filevine deployments end to end—scoping, configuration, migration, and go-live.

• Build repeatable frameworks and automation that reduce setup time by 30–50% and become the standard for future deployments.

• Partner with implementation managers to ensure every deployment ships on time, with clean data and a confident customer.

Data Migration & Tooling

• Develop scripts, APIs, and internal tools to automate migration workflows across legacy systems (SQL, Access, Clio, Time Matters, and others).

• Troubleshoot and optimize data pipelines, handling messy real-world data with care and precision.

• Prototype solutions fast, then collaborate with product engineering to harden them for production.

Customer Problem-Solving

• Serve as the senior technical point of contact during onboarding, escalations, and partner engagements.

• Engage directly with customers to resolve blockers, optimize configurations, and build trust in Filevine’s platform.

• Document patterns and share learnings across the organization to raise the bar on implementation quality globally.

Cross-Team Influence

• Provide structured feedback to product and engineering based on what you see in the field—your signal directly shapes the roadmap.

• Work closely with security, product, and partner teams to ensure deployments meet Filevine’s standards.

• Mentor partner engineers and internal specialists on best practices and deployment techniques.

What We're Looking For

• 5–7 years of experience in software implementation, solutions engineering, DevOps, or a similar hands-on technical role.

• Strong proficiency in at least one of: data migration (ETL, SQL, Python/JavaScript), REST APIs and webhook integrations, or cloud platforms (AWS, Azure) and database management.

• Demonstrated ability to work directly with enterprise clients or partners on technical delivery—you’re comfortable in the room.

• Excellent communication and documentation skills. You translate between business context and technical detail naturally.

• Strong ownership mindset, comfort with ambiguity, and the ability to context-switch between deep technical work and stakeholder conversatio