Medical Office Coord-Clinical

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Beth Israel Deaconess Milton is committed to improving the health of our community by providing exceptional, personalized health care with dignity, compassion and respect.

Beth Israel Deaconess Milton is seeking a Medical Office Coordinator - Clinical to work in our Community Physician Association (CPA) Medical Office. The Medical Office Coordinator is responsible for providing clinical and administrative support to the Family Medicine physician practice (Dr. Kelly) and fulfilling the responsibilities to the CPA office.


 

Job Description:

PRIMARY RESPONSIBLITIES:

• Displays courtesy and professionalism at all times while providing timely, helpful service to all patients, visitors, physicians and other associates.

• Prepares treatment rooms for examination of patients. 

• Interview and determine patient’s health needs and chief complaint for appropriate treatment.

• Measures vital sign, such as pulse rate, temperature, blood pressure, weight, and height and records information in patient’s chart.

• Drapes patient with covering and positions instruments and equipment if necessary.  Assists physician in exam if needed.

• Inspect and maintain patient records to insure completeness.

• Administers injections or treatments (as allowed for medical assistants), under the direction of a physician and performs routine laboratory tests.

• Operates and performs routine diagnostic tests in office, such as, ectrocardiograph or nebulizer.  Calls medical facility or specialists to schedule patients for off site testing.

• Triage patient telephone calls for appropriated treatment when requested.  Return telephone calls to patients or calls relating to patients for prescription, treatment or diagnostic data when requested.

• Process all prescription requests from pharmacies, patients, and physicians.

• Inventories and orders medical supplies, vaccines and other patient related materials.

• Sterilize instruments and maintain diagnostic equipment. 

• Complete documentation and tracking for all clinical, laboratory and pharmaceutical areas.

• Receive, organize, and track the handling and distribution of medication samples.

• Maintain general appearance, cleanliness and stock supplies in all examination rooms and lab/drawing stations.

• Assists in scheduling of patients and performs secretarial tasks as needed.

• Assists in data entry of patient related information in practice management software to maintain office and patient records.

• Assist in creating and updating office policies.

OTHER RESPONSIBILITIES:

• Attend mandatory in-service programs on Universal precautions, Disaster Plan, Electrical and Fire Safety and Hazardous Communications.  Comply with all hospital and department safety practices.

• Reports to work consistently and promptly.  Provides proper advance notice of absence or tardiness.

• Perform other duties as required or assigned.

INDEPENDENT ACTION:

Under the direction of the Manager, Physician Services, accomplish assigned duties within scope of established department and Community Physicians Associates policies and practices.  Reports to physician regarding medical questions and direction; reports to manager regarding business matters.

SUPERVISORY RESPONSIBILITY:

None

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to meet expectations relative to the purpose of the position and perform each primary responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skill, education, experience and/or ability required to perform this position successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.

REASONING/COMMUNICATION SKILLS

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization may exist.  Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form.  Must be able to reasonably make appropriate judgment in communications and actions with patients, physicians, and other associates.  Responsible for matters of a sensitive nature requiring a high level of confidentiality. 

BASIC KNOWLEDGE/SKILLS/APTITUDE AND EXPERIENCE:

• Certified graduate of a medica