LOCAL OFFICE ADMINISTRATIVE ASSISTANT

Position Number: 22097645 
County: Benton 
Posting End Date: 03/04/2025 
Anticipated Starting Salary: $32,405.00 
DCO 
 

Hiring Official:  Sally Stearns

 

Minimum Qualifications (from OPM Job Specification)

 

The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.  OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFCATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

 

Job Summary:

 

The Local Office Administrative Assistant works under general supervision and is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program.  This position is governed by state and federal laws and agency/institution policy. This position requires computer keyboarding skills, phone system, clear enunciation, and excellent verbal and written communication skills. Position assignments are dependent on the needs of the office and are determined by management staff. 

 

Special Requirement (Preferred Skills/License/Experience/Travel, Shift Work, etc.):

 

Lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time, extensive computer work utilizing Microsoft Office Suite, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is governed by FSLA and approved overtime is compensated. 

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: C062C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $32,405.00 - $51,686.00

Summary

The Local Office Administrative Assistant is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency/institution policy.

Functions

Screens incoming calls, directs calls, and takes and transmits messages. Greets visitors and provides assistance. Receives, sorts, and distributes various mail and correspondence to appropriate personnel. Prepares external and internal outgoing mail and follows established procedures and postal requirements. Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality. Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents. Provides routine data entry, keying in information into designated fields using various databases. Assists in ensuring the proper flow of paperwork exists within an assigned department. Answers written or oral inquiries of a routine nature. May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of computers and software applications. Knowledge of filing and recordkeeping procedures and statistics. Knowledge of customer service principles. Ability to perform data entry, typing, and word processing. Ability to comprehend and assimilate technical and business related documents. Ability to follow policies and procedures and other applicable regulations.

Minimum Qualifications

The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruitin