Part-Time Customer Service Specialist -Minsky Gym

Posting number: 202603302

Department: PARKS AND RECREATION DEPARTMENT

Division: MINSKY GYM

Job classification: Part-Time Customer Service Specialist - Recreation

Posting type: Open & Promotional

Categories: Recreation, Customer Service, Athletics & Fitness

Summary

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening. 

Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE.

This position is considered an "Essential Position" for the purpose of Emergency Management.  Emergency duties will be assigned as needed.   This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.

Entry level recreational work in monitoring and supervising designated recreation program(s) and instructing in a variety of recreational activities. Facilitates the development of public trust and confidence in the City.

VARIED SCHEDULE INCLUDING EVENINGS, WEEKENDS, AND HOLIDAYS.

Examples of duties

The following duties are illustrative for this position.  The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.  

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
• Accepts payments and processes receipts for programs and facility rentals. Utilizes RecTrac software and maintains monthly reports regarding memberships and class/program attendance. 
• Accepts registrations for programs and provides customer service. Sells program tickets, memberships to facility, and enters registration for recreation/fitness programs.

• Monitors, oversees, maintains, and sets up equipment throughout the Recreation/Fitness division, Event Center, Community Center fitness area, and assigned recreational programs such as special events, athletic leagues, center activities and programs, dances, and game room, pickleball, youth and adult athletic leagues, etc. 
• Maintains equipment and facilities by performing manual labor, painting, and semi-skilled work.
• Maintains facility, inside and outside; performs litter control functions; general janitorial and housekeeping functions; and other manual labor tasks. 
• Sets up chairs and tables for meetings/events/programs and clears area after meetings/events/programs.
• Disseminates information to public via email, telephone, or in-person.
• May instruct assigned recreational/ special events, athletic leagues and activities, center programs, dances, hayrides, etc.
• Assists in front desk/floor coverage to the fitness center and/or recreation desk of the Port St. Lucie Event Center or the Community Center.
• Assist in fitness and/or recreation division when hosting special events at the Port St. Lucie Event Center, Community Center (and other locations).
• Other duties as may be assigned.

Qualifications

MINIMUMREQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are represent