Technical Sales Engineer

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

The Technical Sales Engineer (TSE) serves as a trusted technical advisor and strategic partner in delivering Itron’s meter-to-cash solutions across AMR and AMI technologies. This role is pivotal in building technical credibility, fostering customer trust, and driving solution adoption through collaboration, innovation, and customer-centric engagement. The TSE works closely with Enterprise Client Executives, Sales Specialists, Pre-Sales Engineers, and Professional Services to influence bookings and backlog growth by translating technical value into measurable business outcomes.

Duties and Responsibilities

Technical Sales & Differentiation

• Champion Itron’s AMI and metering products as the most advanced, lowest-risk, and highest-value solutions in the market.

• Build authentic, long-term relationships with technical stakeholders including meter shop engineers and operations teams.

• Deliver engaging workshops, presentations, and demonstrations that highlight product capabilities and operational insights.

• Collaborate on RFPs and proposals to emphasize Itron’s differentiation in performance, interoperability, and risk mitigation.

• Serve as the technical voice across Itron’s metering portfolio, connecting devices, networks, and head-end systems to deliver customer value.

Bookings Enablement

• Partner with Sales Specialists to convert customer interest into accurate, factory-ready configurations.

• Lead and support the SpecForm process, ensuring technical precision and manufacturability.

• Drive initial SpecForm creation and First Article Approvals (FAs) for new accounts and products, enabling smooth transitions to Sales and Services teams.

• Monitor backlog and factory alignment to optimize bookings impact and timely order conversion.

Knowledge & Market Readiness

• Maintain deep expertise in Itron’s meters, endpoints, AMI/AMR network technologies, and head-end systems (OpenWay®, FCS, UIQ, Temetra, IEE).

• Contribute to internal training, field enablement, and peer mentoring across the CME Solution Sales organization.

• Provide actionable field feedback to Product Line Management (PLM) to inform roadmap priorities and address recurring configuration needs.

Performance Metrics

• Influence on bookings and backlog through technical engagement.

• Strength and depth of customer technical relationships.

• Effectiveness in differentiating Itron’s solutions in competitive environments.

• Accuracy and completeness of SpecForms and handoffs.

• Contributions to Sales Specialist enablement and training.

Required Skills & Experience

• Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.

• 5+ years of experience in technical sales, solution engineering, or product support within the Utilities or Energy sector.

• Strong understanding of AMI/AMR technologies, metering systems, and network architecture.

• Proven ability to communicate complex technical concepts clearly and effectively to diverse audiences.

• Demonstrated agility in managing multiple priorities and adapting to evolving customer needs.

• Commitment to customer success, accountability, and collaborative problem-solving.

Preferred Skills & Experience

• Experience with Itron products and platforms including OpenWay®, FCS, UIQ, Temetra, and IEE.

• Familiarity with SpecForm processes and First Article Approvals.

• Background in field enablement, technical training, or mentoring.

• Prior involvement in shaping RFPs or technical proposals.

• Ability to travel up to 50% for customer engagements and factory collaboration.

Travel : This role requires up to 35-50% travel to support business needs

Physical Demands: Hybrid or remote work model with typical office environment with no unusual physical requirements.

Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

The successful candidate’s starting salary will be determined based on permissible,