Staff Software Engineer, ServiceNow

Job Posting Title:

Staff Software Engineer, ServiceNow

Req ID:

10087680

Job Description:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is the premier entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and other businesses. Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences — and we’re constantly looking for outstanding ways to improve these exciting experiences.

The Business Technology Platforms group is part of the Enterprise Technology Core Systems & Platforms organization. We are responsible for the products and platforms that support Disney’s corporate business functions and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We are looking for a Staff Software Engineer, with a deep understanding of ServiceNow, to ensure that we are building the outstanding products and continuously maintaining and enhancing existing products to improve what differentiates us from others.

What You Will Do

• Own the development (or develops, test, and deploys) of medium to large, innovative software solutions and projects that meet specifications and impact future development. This could include reviewing/writing code, leading programming & testing, and debugging

• Manage oversight of platform projects and related agile delivery teams, where a project comprises of multiple components, throughout its entire lifecycle

• Design the component tasks of software development projects, and conceive and set technical architectural direction

• Act as a peer group leader to and help train staff on Software Engineering standards and processes – serving as an escalation point for difficult problems and sophisticated inquiries

Required Qualifications & Skills

• 7+ years experience in a Software Engineering type role

• Validated experience developing solutions on the ServiceNow platform, including Service Portals & Employee Service Center – preferably with multi-language and multi-region support

• Ability to develop, create, and test server-side with advanced JavaScript, Unix Shell, and Windows PowerShell scripts

• Demonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API Framework

• Knowledge of ITIL v3 or later and ITSM standard methodologies

• Experience working in an outsourced IT environment and building strong collaborative vendor relationships

• Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycle

• Effective communication, writing, collaboration, and executive presentation skills – with an ability to translate sophisticated ideas across multiple domains into understandable strategies, requirements value statements, and business outcomes

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Qualifications

• Master’s degree in a related discipline

• Experience within ServiceNow HR Service Delivery

• Experience with the following platforms: SAP, Workday, SuccessFactors

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Job Posting Segment:

Enterprise Technology

Job Posting Primary Business:

Core Systems & Platforms

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Orlando, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2024-06-07