Senior Software Engineer, Cloud Platform

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. 

We are looking for a Platform Engineer to join SeatGeek’s Cloud Platform team. As a Platform Engineer, you'll improve the systems that power the entirety of SeatGeek's technology ecosystem. As a member of the Cloud Platform team, you will be spearheading the development of cutting edge technologies within SeatGeek’s core compute, infrastructure as code, database, and network infrastructure.

SeatGeek has more services and deployments than developers, which means automation has to be the norm. This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC.

What you'll do

• Bring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challenges
• Build Golden Paths for infrastructure that help accelerate our teams’ ability to deliver features quickly and with confidence
• Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability
• Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions
• Collaborate with other departments on how to run production systems and deployments with autonomy
• Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack
• Become a force multiplier by mentoring and leading the team around you
• Participate in an on-call schedule to help our customers experience more live

Who you are

You love building resilient infrastructure but have an even greater love for how it’s deployed and managed. You make decisions based on data and are not afraid of experimenting to get the information you need. While checking every item below isn't necessary, you have (or are keen to have!) some of the following:

• Passion for craftsmanship and product. You have well-considered opinions about how reliable infrastructure should work, and hold yourself and your code to a high standard
• Experience working with AWS
• Experience with Kubernetes, containers, and serverless compute platforms
• Experience with service discovery and routing between microservices
• Experience scripting in an interpreted language (application development and/or Go experience is a plus)
• Experience with Relational and Non-relational databases
• Experience with Configuration Management systems and Infrastructure as Code
• Experience with continuous integration, delivery, testing, and code deployment 
• Experience using observability tools to make performance improvements and forecast growth
• Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations 
• You can simplify complex topics to better suit a non-technical audience 
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Go, Python, Bash
• Runtimes: Kubernetes, Docker, ECS/Fargate, Lambda
• Datastores: Postgres, SQL Server, Memcache, Redis, and Elasticsearch
• Service Discovery and Routing: Cilium, Consul, Envoy, CoreDNS
• Monitoring: DataDog
• Incident Management:PagerDuty
• Configuration Management: Chef, Ansible
• Secrets Management: Vault
• Infrastructure as Code: Cloudformation, Terraform
• Cloud Providers: AWS
• Version control: Git
• CI / CD: Gitlab CI

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building services
• $500 per year for wellness expenses
• Subs