Senior Learning & Development Business Partner, Media SL, Americas

Job Description

The Sr. Learning & Development Business Partner, under direction of the SL Lead, will support capability areas within a service line or entity to drive a comprehensive set of learning and talent programs and services. This includes developing, establishing, implementing, and measuring defined learning and talent development programs and learning curricula.

 Key responsibilities and accountabilities:

•       Implement and deliver (with SL HR Business Partners) Learning & Development initiatives across assigned capability areas within a SL / entity to accelerate organizational and team performance to positively impact business results.  

•       Deploy service line learning and development resources and solutions to support the Learning & Development strategy and integration across service lines.

•       Work closely with the HR Business Partners to drive performance management, business and cultural transformation efforts and support dentsu HR initiatives ensuring consistent messaging and training across the organization.

•       Work closely with leadership within assigned service line/s, and third-party vendors, to coordinate multiple concurrent projects to develop and deliver Learning & Development initiatives.

•       Support the instructional design / curriculum development process, including program measurement, by working closely with subject matter experts (SMEs), researching, and developing content for use in training materials, manuals, presentations, and exams. Align newly created service line entity training and development curricula to the employee career framework.

•       Work with internal stakeholders to provide ongoing reporting and feedback into the impact of Learning & Development programs and deploy needed changes. Work with third party vendors to implement initiatives that drive service line expertise.

•       Provide oversight, support and measurement of various learning and development programs including participant communications, reporting, and facilitating webinars. Ensure an ongoing process exists which continuously enhances the knowledge and capability of participants.

•       Lead and oversee communication, teamwork, engagement, innovation and problem solving of their Learning & Development Team.

•       Collaborate with Learning & Development Operations for new hire onboarding, instructional design support, and to ensure proper compliance.

•       Support the business and HR leaders in building leadership capability and accelerating high potentials across the service line.

•       Support dentsu global and regional learning initiatives within the service line entity. Work with other Learning & Development Service Line Partners to collaborate and share learning strategies across dentsu Service lines.

•       Building strong relationships across siloed groups and using L&D to be a culture enhancer while it solves problems. Generous of spirit and approach.

•       Leading through ambiguity; being change agile.

•       Resilient and adaptable; able to be of service and adjust to the changing organizational needs.

•       Entrepreneurial mindset: Listening for opportunities to be part of the organizational solution and getting L&D involved when perhaps it wasn’t considered.

Outcomes:

•       All roles within assigned SL / entity have clear functional / technical learning programs available that will enable them to develop and maintain the require levels of proficiency in their skillsets to perform the roles with excellence.

•       All curricula work as designed, with courses and content deploying smoothly and effectively as needed when needed.

•       Drive engagement with Learning & talent development programs within entity/s.

•       Measure learning and development initiatives using learning KPIs and evaluate for efficiency, effectiveness, alignment, and an overall ROI on an on-going basis.

Qualifications

·        Strong understanding of the roles within the organization he/she supports, the role demands, and the competencies required to support those roles.

·        Ability to understand dentsu service line culture and impact on learning & development requirements.

·        Demonstrated experience designing, developing, implementing and reporting on Learning & Development programs, including formal/informal and development at the individual, team and organizational level.

·        Process driven, with strong project management skills: ability to effectively prioritize, execute tasks, and handle a range of projects simultaneously within a high-pressure, dynamic environment.

·        Knowledge and application of talent development, change management concepts, tools and methods, and leadership and talent mana