Retail Floor Supervisor - Winter 25/26

Seasonal (Seasonal)

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

• + Free Alterra season pass for spouse and dependents 25 & under

• 50% off window ticket price at IKON partner resorts

• Free access to Alterra Mountain destinations during time off

• Free ski-referral letters for employees to use at other mountain resorts during time off

• Discounted friends & family day-ski vouchers (Up to 85% off)

• Discounts on Ski & Snowboard Lessons

• Discounts on Ski & Snowboard Rentals

• Discounts on Gear Tune-Ups

• Discounts on Food & Beverage

• Discounts at Crystal Mountain Retail shops

• Free Crystal branded swag

• Pro deals on gear with 100s of brands

• Discount Marketplace

• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

• Employee-only Night Skiing events

• Employee Housing Available for eligible positions

• Accrued paid time off for eligible positions

• Group health insurance for eligible positions

• 401K benefit and generous match with immediate vesting for all staff members over 18

• Opportunities for growth, advancement, and year-round employment

Position Title: Retail Supervisor  

Business Unit: Retail   

Position Reports to: Retail Sr. Manager/ Store Manager  

Positions Reporting to this Role: Retail Cashiers / Sales Associates   

Location: Crystal Mountain, Washington

Wage Range: $23.00-27.00/hr. DOE 

POSITION SUMMARY: 

We are looking for a strong leader for the Retail team, that provides an engaging customer experience through friendly and efficient service. You will promote employee learning and customer service through encouragement and coaching. Looking for an upbeat personality with organizational skills who enjoys challenges and seeing results. Can teach excellent customer service, product knowledge, and is responsible for the store’s appearance. Works with the store manager and Sr. Manager to maintain floor expectations and to help manage inventory levels and needs. Needs to have the ability to learn the computer inventory system and the knowledge to run and troubleshoot the POS and operating systems. Can assist Cashiers with customer issues,