IDAHO FALLS ARTHRITIS CLINIC - RECEPTIONIST

Mountain View Hospital is looking for a Receptionist to join our team!

JOB SUMMARY:  

Arrange for the efficient and orderly admission and discharge of outpatient appointments, testing, and procedures. Schedules provider appointments, testing, and procedures. Schedules provider appointment and maintains EMR system. Ensures that the patient’s information is collected, entered into our computer system accurately, and that all patients are aware of clinic & hospital policies and procedures. Answers phones and provides answers to basic questions as needed. Processes incoming and outgoing referrals, faxes, and correspondence. Collects co-pays and payment receipts and ensures they are processed accordingly. Preauthorizes and schedules procedures with insurance and outside facilities.

Duties and Responsibilities

1. Responsible for pre-registering patients for scheduled appointments and outpatient procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
2. Responsible for obtaining signature on Consent Forms and ABN’s.
3. Schedules provider appointments and maintains EMR system records.
4. Obtains preauthorization from insurance companies and schedules procedures with outside facilities.
5. Processes all incoming referrals, faxes, and record requests and ensures documents are scanned into EMR records.
6. Communicates appropriately and clearly to the supervisor, nurses, co-workers and physicians.
7. Receive patient payments on admission and discharge. Maintains department records, reports, and files as required.
8. Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments and record payment.
9. Responsible for knowing hospital policies and being familiar with hospital services that are available.
10. Demonstrates an ability to be flexible, organized, and function well in stressful situations.

BENEFITS:

Taking care of our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certification:  High school diploma or general education degree (GED)