Certified Medical Assistant #Full Time
61st Street Service CorpAbout the role
Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
Job Summary:
The incumbent will be responsible for the day-to-day operations of multiple physicians within a busy Nephrology Practice.
Job Responsibilities:
- Greeting and interacting with patients.
- Ability to adjust daily to different services and medical office staff needs, process and clinical flow.
- Ability to work independently and take initiative to improve overall office operations.
- Ability to work flexible hours/days
- Check patient in via EPIC; accurately collecting, updating, and verifying patient demographic and insurance information in EPIC.
- Collecting referrals (as needed) and ensuring accuracy of information on referral forms.
- Performing insurance eligibility and verification as needed.
- Collection of co-payments/fees and posting of payments to EPIC, daily reconciliation of the cash drawer.
- Collection and recording Pharmacy information and Meaningful Use data in EPIC.
- Encourage Patient Portal usage
- Obtaining insurance pre-authorizations for treatments, diagnostic procedures and medication as needed.
- Scheduling follow up appointments with providers and help coordinate follow up care and diagnostic testing, providing patient with all necessary instructions to ensure a smooth follow up visit.
- Schedule new patient appointments according to provider participation status
- Accurately scanning information into EPIC (including but not limited to insurance card, referrals, registration forms, outside records, etc).
- Provide cross coverage as needed
- Checking messages and following up with patients (including reminder phone calls).
- Responsible for managing a smooth clinic flow by assessing and anticipating MD schedule, ensuring any patient results or chart documents are available and assigning clinic space effectively.
- Ensures that the examination /consultation/treatment rooms are stocked with requisitions, forms, and medical supplies
- Assist patient with transport when necessary
- Responsible for making sure the exam rooms and waiting area are cleaned and maintained.
- Interviews patient, measures vital signs, height and weight, and records information in EPIC
- Medication reconciliation and refill requests to be entered into EPIC for verification by MDs
- Completes medication reconciliation and/or test requisitions and places order in EPIC at direction of provider
- EPIC Order Entries Required.
- Performs EKGs, phlebotomy, and urinalysis
- Collects, labels, and sends all specimens to proper areas of the hospital.
- Maintains accurate records of office and physician locations including providing detailed information. Facilitates patient appointments and experience.
- Completes other duties and special projects as assigned.
Job Qualifications:
- High School diploma or equivalent required.
- Certification as a Clinical Medical Assistant is required; must be nationally Certified or Registered.
- BLS certification required.
- Ability to work with patients and make them feel comfortable.
- One year of experience in an outpatient medical office environment
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