Seasonal Frontline Supervisor, B4B Lewiston Manufacturing

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

L.L.Bean is seeking a Seasonal Frontline Supervisor to oversee 2nd shift operations in our manufacturing facility in Lewiston, Maine.

In this role, you’ll lead and support frontline employees while fostering a positive, high-performing work environment. You’ll play a critical role in staffing, coaching, communication, and development, while ensuring safe and efficient operations. This position drives key initiatives and executes plans that enable the team and business to succeed.

Responsibilities:

People Leadership

Staffing:

• Use independent judgement to recommend action to hire, transfer, layoff or recall employees
• Independent authority and discretion and expectation to: assign employees to tasks/job functions, direct employee activities, manage time & attendance
• Motivation and Communication
• Develop a motivating environment in which people exchange ideas and support each other
• Be readily available and approachable to frontline employees
• Surface issues of importance to frontline employees
• Address and resolve employee issues/conflicts within defined parameters and raise others to the next level of supervision for resolution
• Provide guidance to frontline employees regarding available company resources
• Communicate to direct reports regarding company, department, division initiatives, business updates, policies and procedures, etc.
• Represent management's position on policies, procedures, and practices
• Communicate between peers, shifts, facilities and other areas of the company, fostering positive business partnerships with other organizational areas

Training and Development:

• Oversee the development of frontline employees relative to current job placement and future career opportunities
• Provide input to the next level of management regarding training needs/objectives
• Performance Management
• Communicate business goals and performance expectations
• Supervise and monitor employee performance and productivity for continuous improvement
• Provide performance feedback and coaching
• Prepare and conduct performance reviews
• Use independent judgement to recommend action to promote employees and/or adjust compensation
• Process pay and status changes with the approval of the next level of supervision and maintain accurate and compliant personnel records
• Reward employees through recognition programs
• Administer the first two levels of a four tier disciplinary system1 (includes disciplinary action based on such factors as attendance, tardies, conduct, productivity, accuracy, etc.)
• Independent authority to place employees on paid administrative leave in cases involving clear policy violations and pending investigations
• Use independent judgement to recommend issuance of 2nd written warning, suspension without pay, placement of employees on paid administrative leave in cases beyond defined frontline supervisor authority, or discharge of employees

Health & Safety

• Know and follow all safety rules and procedures
• Identify safety hazards, abate those within defined parameters and raise those beyond the frontline supervisor's control to the next level of supervision for resolution
• Promote workplace safety initiatives
• Administer routine injury management

Operations Leadership

• Manage workflow or support the management of workflow i.e. collaborate with other frontline supervisors to initiate and execute the movement of frontline employees to other areas/functions to achieve work balancing, calling employees in or sending them home
• Manage processes and people based on information provided
• Monitor performance of area of responsibility relative to business goals and make adjustments/improvements as necessary
• Communicate process and/or procedural changes and coach frontline employees in their application
• Provide input to the budget and divisional/departmental performance objectives
• Make purchases within budgetary authority
• Secure resources to address and resolve technical or equipment problems as required to support smooth day to day operations
• Protect company assets

External Relations

• Represent L.L. Bean externally to customers, vendors and others (excluding the media) as