Regional Vice President of Pharmacy Operations

CompleteRx is Growing! Join our team as Regional Vice President of Operations.

As a licensed pharmacist and RVP, you will have the opportunity to drive impactful initiatives and shape our operational strategies. If you're ready to leverage your expertise and make a difference, we invite you to explore this opportunity with us.

• Lead & Inspire: Drive our operational plans, enhance customer retention, and unlock new growth opportunities with existing and prospective clients.
• Strategic Relationships: Build strong connections with executive leadership and ensure our pharmacies meet and exceed service standards.
• Empower Teams: Manage and coach a dedicated team, fostering a high-engagement work environment where everyone thrives.

Why Join CompleteRx?

At CompleteRx, we believe healthcare should be about serving others. That's why our mission is to deliver better care and better service, through innovation. The goal of our exceptional teams is to perform like champions. This means we are committed to being the best at delivering quality care to the patients we serve. Each team member's dedication is essential to meeting and exceeding the needs of our patients and families.

What You Will Do

Build and grow client relationships:

• Identifies, meets or exceeds customer expectations and performance goals.
• Prepares and delivers business reviews.
• Ensures customer complaints and issues are resolved satisfactorily.
• Identifies and pursues opportunities for growth and new business within current accounts.
• Prepares and delivers renewal proposals.

Manage and develop direct reports:

• Acts as a role model for CompleteRx, Ltd. Team Covenant values.
• Manages a team of pharmacy directors and/or other health professionals.
• Fosters a culture of employee engagement.
• Acts as a mentor and role model to develop internal talent.
• Maintains succession plans for key positions.
• Conducts performance reviews.

Ensures CompleteRx pharmacy operating standards are met or exceeded:

• Achieves performance standards for accreditation, regulatory, purchasing, inventory, patient safety, clinical, and nursing service.
• Understands 340B drug program.
• Develops and administers corrective action plans to address deficiencies.
• Promotes innovation using CompleteRx performance improvement processes.

Manage financial performance:

• Prepares budgets for accounts.
• Reviews drug inventory data for accuracy.
• Ensures account profitability projections are achieved or exceeded.
• Negotiates applicable vendor contracts as needed.
• Reviews data used to prepare invoices for accuracy prior to client submission.

Contribute to the company: