Operations Manager -Behavioral Health $2,000 Hire Incentive

Job Posting Title:

Operations Manager -Behavioral Health $2,000 Hire Incentive

Department:

Behavioral Health

Location:

5901 ZUNI RD SE

Pay:

$67,766.00 - $106,517.00

Close Date:

03/26/2025

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

FUNCTIONAL AREAS

BEHAVIORAL HEALTH

Operations Manager will perform professional and technical duties pertaining to all operations of the department’s substance abuse and behavioral health programs. Manage professional and technical programs related to the department responsible for the daily supervision of operations, personnel, and oversight of program functions. Responsible for oversight of vendors and reporting to agencies.

DUTIES AND RESPONSIBILITIES

BEHAVIORAL HEALTH

1. Oversees overall direction for the day-to-day operations in the administrative section to include management and supervision of personnel, staffing, hiring recommendations/decisions, training, assigning and evaluating work and administering disciplinary actions as needed.
2. Assists the Director in the development, justification and administration of the department’s annual operating budget; provides data and forecasts additional funds needed for staffing, equipment, materials, travel and supplies; monitors expenditures and approvals, acts as grant liaison.
3. Prepare ad hoc, monthly and annual budget and financial reports.
4. Serve as the primary point of contact on internal/external audit activities.
5. Monitor contracts to include invoice processing, purchase order increase/decrease recommendations, contract amendments, contract dates and/or extension recommendations.
6. Plan, develop, implement and administer the department’s fiscal policies; to include procurement regulations.
7. Manage and coordinate special projects, to ensure completion while adhering to set time-frames.
8. Responsible for conducting administrative and research studies on a wide range of subjects as assigned, affecting the administration and operation of the department.
9. Assist constituents with concerns and will coordinate process improvement initiatives, make referrals to the appropriate department, office or entity and work together with other county departments and/or outside agencies for resolution.
10. Works to prepare written responses to internal and external customers and other county departments and/or outside agencies to address inquiries concerning department operations, and services.
11. Identify suitable areas of strategic improvement, develop plans to initiate improvements, coordinate implementation of those plans and monitor and report on results.
12. Responds to routine inquiries for information.
13. May serve as travel liaison for the department to include preparation, tracking and reconciling all travel requests and completed travel.
14. Manages department internal and external communications and public relations. Promotes the department and speaks to others about the department programs, activities and services. Strengthen collaborative working relationships between external groups and the department to accomplish organizational plans and initiatives.
15. May serve as the liaison between the various Department(s).
16. Performs duties of lower-level classifications, as needed in emergent situations, to provide adequate coverage and customer service.
17. Incumbent(s) in this classification may handle sensitive and/or confidential records, plans, documents or decisions that require maintaining confidentiality of sensitive information.  
18. Any one position may not include all duties listed. However, the allocation of positions will be determined by the amount of time spent performing the essential duties listed above.
19. Perform other job related duties as required or assigned.

*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

MINIMUM QUALIFICATIONS

Bachelor’s Degree in P