Associate Director, Omnichannel Marketing & Media – Alzheimer’s Disease
EisaiAbout the role
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
The Associate Director, Omnichannel Marketing & Media will play a critical leadership role in shaping omnichannel strategy and designing data-driven engagement solutions within Alzheimer’s disease. This leader will define and optimize integrated customer strategies across consumers, primary care physicians, and key support partners, ensuring programs are insight-led, measurable, and aligned to business priorities.This role requires a strategic, analytically rigorous marketer with deep pharmaceutical experience and a strong track record of translating insights into scalable, customer-centric solutions. The ideal candidate brings experience leading/implementing strategy across consumer, primary care, and rare disease environments, with the ability to operate effectively across complex stakeholder groups in a fast-paced, matrixed organization. Experience in market access or diagnostics is a strong plus.
Key Responsibilities
Lead the development, activation, implementation and optimization of omnichannel marketing strategies across owned, paid, and earned channels, with a focus on consumers and health care providers
Design and implement integrated media campaigns leveraging digital, CRM, and web and field platforms to drive engagement across the customer journey and achieve business outcomes
Partner cross-functionally with Brand, Field, Insights & Analytics, IT, Legal, Regulatory, Medical, and external agencies to ensure seamless execution and alignment to business objectives.
Translate advanced analytics, segmentation, and behavioral insights into targeted, personalized engagement strategies.
Establish test and learn methodologies, identifying and testing hypotheses in channels to establish proof of concept
Own and optimize CRM and web solutions to support scalable, customer-centric engagement at key moments of influence.
Drive continuous optimization through performance measurement, testing, and learning, with a strong bias toward action and delivery.
Champion data-driven decision-making, ensuring campaigns are grounded in customer needs, behaviors, and preferences.
Knowledgeable and experienced with key solutions including retargeting, next best action, field suggestions, LLM, machine-learning,
Manage agency partners and external vendors to ensure excellence in strategy, execution, and operational rigor.
Contribute to enterprise-wide omnichannel capability-building, sharing best practices and elevating standards across teams.
Operate effectively within a matrixed environment, balancing multiple priorities while maintaining strong accountability for outcomes.
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