Senior Systems Administrator

About Leviathan Security Group: Based in Seattle, WA, Leviathan Security Group is a leading Risk Management and Information Security firm. For over 17 years, we've built a reputation for our bespoke penetration testing and comprehensive technical security evaluations. Our expertise covers everything from core hardware systems to sophisticated web applications. We're proud to serve a diverse range of clients, from innovative startups to leading Fortune 50 companies, tackling their most complex security challenges.  Our mission is to help our clients identify and remediate security vulnerabilities in their environments, protecting them and their users from bad actors.  We started Leviathan to create a better consulting firm where consultants love their work and life. Our team members enjoy the flexibility of remote work, coupled with a full spectrum of benefits that are among the best in the industry. We believe in taking care of our team, including paying for all medical, dental, and vision insurance premiums for you and paying 50% coverage for your loved ones. We respect your intellectual property and will never claim ownership of your IP; what you create remains yours. 
About This Position: We seek a Senior Systems Administrator with a robust orientation toward performance-driven outcomes. This role is pivotal in leveraging technology to enhance business processes effectively and address IT support challenges. The position requires managing a dynamic workload, 60% of which is dedicated to IT project initiatives and 40% to advanced user support. Success in this role is defined by your ability to transform technical challenges into opportunities for learning, business improvement, and strategic impact. 
Employee Value Proposition (EVP): This senior role offers the opportunity to influence our technological infrastructure and operational procedures significantly. As a Senior Systems Administrator, you will be at the forefront of process optimization and problem-solving, directly impacting the business's efficiency and effectiveness. This position is ideal for a candidate seeking autonomy in tech-driven initiatives and leading projects that refine the company's technological landscape. 

Key Performance Objectives

• Initial Mastery and Independence: Within your first 30 days, independently handle and resolve internal support tickets, demonstrating high problem-solving skill and customer satisfaction. 
• Operational Proficiency: By the end of your first 90 days, exhibit proficiency and autonomy in IT operational tasks, significantly reducing the need for supervision and demonstrating increased operational efficiency. 
• Process Ownership: Within the first six months, take complete ownership of an end-to-end business process. Implement enhancements that result in measurable improvements in process efficiency and effectiveness. 
• Program Management and Innovation: By the end of your first year, effectively support consultants in multiple end-to-end client projects, delivering outcomes that enhance client satisfaction and demonstrate innovation in solutions and process optimization. 

Technical Expertise:

• Advanced knowledge in VPN, firewall, and router configuration and management for hybrid on-prem/cloud infrastructure. 
• Experience with EntraID and Active Directory management. 
• Skilled in developing policies for end-user laptop security and usage. 
• Proven experience in conducting security audits and maintaining data center operations. 
• Proficient in CI/CD pipeline implementations and developing in-house applications using preferred scripting or programming languages. 

Performance Competencies:

• Demonstrated ability to automate business processes, leading to significant enhancements in efficiency and effectiveness. 
• Expertise in simplifying complex technical issues for non-technical stakeholders and providing actionable, results-oriented solutions. 
• Skilled in prioritizing issues based on their impact on business performance and outcomes. 
• Strong communication abilities, especially in updating leadership and stakeholders on critical issues and progress. 
• Confident decision-making skills and accountability for results, including a proactive approach to learning from mistakes. 
• Resourcefulness in continuing education and skills enhancement through online courses, technical documentation, and other available learning resources. 

What's In It for You?

• Empowering People-First Culture: At Leviathan, you're part of a people-first organization that treasures each individual's contribution. Our ethos is grounded in respect for work-life balance and a c