Manager, Media Operations

Company Description

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.    

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.     

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.    

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.    

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.     

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.  

Job Description

WHAT DOES THE MANAGER, MEDIA OPERATIONS DO?

As the Manager, Media Operations at EVERSANA INTOUCH, you will oversee the day-to-day operations of our media team, ensuring the efficient and effective execution of media campaigns. This role requires a detail-oriented leader with a deep understanding of media planning, buying, and optimization. You will work closely with cross-functional teams, including Creative, Account, and Analytics, to develop and implement media strategies that align with business goals and client needs. The Manager will also oversee the media operations team, fostering a culture of collaboration, accountability, and continuous improvement.

• Monitor and Analyze Media Performance: Use data and analytics to measure the effectiveness of media strategies and make data-driven decisions.
• Stay Current with Industry Trends: Keep up-to-date with the latest trends and best practices in media planning, buying, and optimization.
• Foster a Culture of Collaboration and Accountability: Promote a collaborative and accountable work environment within the media operations team and across the organization
• Manage Media Budgets and Resources: Oversee media budgets and allocate resources effectively to maximize impact and efficiency.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

Qualifications

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree or equivalent education plus professional experience required. ·
• Seven or more years in media planning, buying, and optimization.
• Proven experience in managing media operations and leading media teams.
• Strong understanding of media planning, buying, and optimization processes.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and creatively, with a focus on innovation and continuous improvement.
• Strong analytical skills and experience with media performance metrics and analytics.
• Experience working in a fast-paced, dynamic environment.
• Ability to manage multiple projects and priorities simultaneously

PREFERRED QUALIFICATIONS:

• Advanced degree in Marketing, Communications, or a related field.
• Experience in the life sciences or healthcare industry.
• Familiarity with global markets and cultural nuances in media planning and buying.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I o