HEALTH SUPPORT TECHNICIAN - 64035189
State of FloridaAbout the role
Requisition No: 849348
Agency: Department of Health
Working Title: HEALTH SUPPORT TECHNICIAN - 64035189
Pay Plan: Career Service
Position Number: 64035189
Salary: 33,760.00
Posting Closing Date: 04/10/2025
Total Compensation Estimator Tool
Open Competitive
Your Specific Responsibilities:
This is a clinical support position in the Escambia County Health Department (Escambia CHD) Family Health Clinic. This position performs a wide range of duties under the direct supervision of the Senior Community Health Nursing Supervisor. Travel may be required.
CLINIC DUTIES: Performs clinical procedures, to include: (1) Properly performs vital signs and enters into the Electronic Health Record (EHR). (2) Performs intake interviews (including Hepatitis assessments, allergies, HIV pre/post counseling, and pregnancy status) and inputs into EHR. (3) Prepares patients for clinical assessments by the provider, administers basic first aid, assists with patient examinations, operates office medical equipment, and performs aseptic procedures. (4) Collects routine laboratory specimens as directed by the clinician. Performs basic laboratory procedures to include rapid pregnancy tests and venipuncture. (5) Inputs lab requisitions into Change Healthcare, manifests labs at the end of the day, packages and transports lab specimens as required by local protocols.
CLINIC SUPPORT SEVICES: Prepares clinic area for clinic services (i.e., maintain stock and equipment, maintains educational folders for each exam room, prepares supply requisitions weekly and stores supplies in assigned locations. Keeps clinic area clean and free from hazards. Cleans exam rooms per “Infection Control Policies”. Follows OSHA standards for Hazardous Waste.
CLERICAL SUPPORT SERVICES: Gives information and referrals to telephone clients. Makes appointments in Health Management System (HMS), checks client information in HMS and Florida SHOTS, prepares charts for type of visit. Takes messages for clerical staff, other Health Support Technicians (HSTs), nurses and clinicians. Shreds confidential papers as assigned. Reviews posted schedule of assigned duties of other support members. Records all services completed on client Encounter Forms for the Lab, ensures Lab request forms are taken to the Lab when completed by the clinician. Performs office procedures including all general administration duties required, (i.e., coding for reimbursement, patient education, recording histories, etc.). Inputs real time Employee Accountability Record (EAR) data into the HMS System daily and certifies the EARs daily. Performs Quality Improvements (QIs) of EHRs monthly.
IN-SERVICE/STAFF DEVELOPMENT & OTHER RELATED DUTIES: Participates in staff development programs and in-service programs related to job performance. Other related duties, which may include clinic and emergency assignments as required.
Required Knowledge, Skills, and Abilities:
- Knowledge and ability to perform tasks such as taking vital signs (temperature, pulse, blood pressure).
- Know and ability to perform basic lab procedures to include collection of blood (venipuncture), preparing and reading CLIAA waived tests.
- Ability to package and ship lab specimens to appropriately.
- Proficiency in using and maintaining common medical equipment, including autoclave.
- Ability to document patient information accurately and efficiently in
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