Delivery Supervisor Sr. - Kent

The Senior Delivery Supervisor backs up the Delivery Director and is the point of contact for all day-to-day functions.

Key Responsibilities

• Supervise a team of Delivery Drivers to ensure delivery procedures are executed to Company standards
• Demonstrate a desire to learn and willingly accept stretch projects
• Assist the Delivery Director in budget planning and monthly expense reconciliation
• Manage all personnel issues including training, evaluating, disciplining and following up on driving team concerns
• Recruit, train, supervise and evaluate department staff
• Ensure that all safety and compliance policies and procedures are followed
• Ensure proper handling of all invoices and money for assigned team
• Respond to all customer related issues in a timely manner to ensure positive relationships with customers
• Work with routing team and Drivers to continually optimize the efficiencies of local routes
• Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with throughout your job
• Adhere to all state liquor laws and regulations
• Complete all other tasks or projects as assigned
• Demonstrate behaviors consistent with those of the Company's Core Values at all times

Key Competencies

• Active listening
• Follow up/follow through
• Strong work ethic
• Being a team player
• Accountability
• Dealing with difficult personalities
• Excellent oral and written communication skills
• Effective organizational and time management skills
• Ability to develop strong relationships with internal and external customers
• Excellent analytical and attention to detail skills
• Ability to handle multiple and tight deadlines
• Effective coaching and leadership development skills

People Management

This position will manage a diverse group of Delivery Drivers and Delivery Helpers.

Work Environment

This position works indoors and outdoors with occasional need for delivery driving.

Physical Demands

• Lift/carry and push/pull 35 lbs. repetitively, moving kegs up to 165 lbs.
• Bend/stoop/crouch/squat/use arms/wrists/hands/grasp
• Use of industry tools: hand truck, six wheeler, manual pallet jack, box cutter
• Driving required

Expected Hours of Work

This is a full-time position, days and hours of work vary and may include weekends.

Travel

Ability to travel throughout the day for visits to customer accounts

Required Education and Experience

• High school diploma or GED required
• Class A Commercial Driver License (CDL) required
• Maintain a valid driver license with acceptable driving record

Preferred Education and Experience

• Minimum three (3) years previous driving experience
• Minimum five (5) years supervisory experience
• Two (2) years Delivery or Fleet Management experience
• Proficiency with Microsoft Office suite
• Strong working knowledge of FMSCA/DOT/OSHA regulations
• Working knowledge of Fleet Management and Warehouse Management Systems
• Effective project management skills, including the ability to interpret data and design processes and/or work flow
• Knowledge of Collective Bargaining Agreements and experience supervising within one (for Washington only)

 

 

Equal Opportunity Employer including Disability/Vets