Assistant Director - Access to Care

Job Description:

Job Summary:

This Assistant Director will assist the Regional Director with program oversight and personnel.  They assist working with and supervising team members of associates in providing services to clients in that program area, served by Community Services. They will provide oversight for the development of the Day program, Home Skills Development, Community Networking, Personal Assistance Services, Independent Supported Living, and Shared Living programs.

Essential Job Functions:

Leadership Responsibilities

• Assist Regional Director with:

• Implementation and carrying out of quality management processes.

• Job interviews.

• Ensuring team members meet the qualifications for employment, screenings have been completed.

• Assuring no one is hired who is on any disqualification list or who has questionable references.

• Ensuring all required staff training has been completed and documented.

• Demonstrate interest in long-term and short-term goals and objectives of the organization.

• Other duties as assigned by Leadership Team.

• Represent organization and the individuals served in a positive manner to clients, team members, community agencies, and community members.

• Treat all clients served and their families with dignity and respect.

Service Responsibilities

• Adhere to all organization policies for employment and service delivery.

• Maintain strong, effective community and organizational relationships with the Department of Mental Health, Department of Health and Senior Services, SB40 Boards and Case Management entities.

• May be required to assist with physical transfers or lifting, depending on the needed supports of the individual.

• Will be on-call according to the regional office schedule.

Documentation Responsibilities

• Adhere to all confidentiality maintenance requirements, including HIPAA.

• Judiciously complete documentation and related paperwork required for billing purposes.

• Perform general clerical duties including, but not limited to, maintaining accurate client records.

Other Responsibilities

• Attend and actively participate in supervisory sessions.

• Function in accordance with organization guidelines and within their own professional code of ethics.

• Participate in all required meetings.

• Regularly participate in self-evaluation and assigned team members evaluations according to operational guidelines (Periodic evaluation of team member will be based upon the extent to which the listed principal responsibilities are satisfied. Additional consideration will be given to):

i.  Adaptability (ability to perform effectively in the face of changing job demands)

ii.  Initiative (taking necessary and appropriate action on one’s own)

iii.  Such factors as reliability, motivation, creativity, cooperativeness, and appearance

• Meet productivity requirements set for this position.

• Perform all other job-related duties as requested, subject to all applicable federal, state, and local laws and standards.

Knowledge, Skills, and Abilities:

Ability to

• Apply common-sense understanding to carry out instructions furnished in written, verbal, or diagram form.

• Capable of communicating ideas clearly and effectively.

• Collect, interpret, and record data, including using spreadsheets and other similar applications.

• Comply with organization, state, and federal compliance standards.

• Deal with problems involving several concrete variables in standardized situations.

• Demonstrate good judgment and discernment in dealing with people.

• Develop, maintain, and effectively communicate working relationships and professional boundaries with other team members, clients, family members, outside entities, and the general public.

• Drive, with reliable transportation.

• Establish effective relationships via telephone and in-person contact.

• Flexible, versatile, and comfortable in a rapidly changing environment while maintaining effectiveness and efficiency.

• Follow direction and accept supervision.

• “Follow through” on routine and emergency situations.

• Handle information in a confidential manner.

• Maintain a positive attitude in the work environment.

• Operate