Dental Insurance Coordinator (ZR_19612_JOB)

This is a remote position.

Schedule:

• 20 hours per week, Monday-Friday 9:00 AM - 1:00 PM, Washington State, USA, PST
  

Client Overview

Join a modern, patient-focused dental practice that prioritizes exceptional care and service. This established general dentistry practice combines cutting-edge dental technology with a warm, welcoming environment. As part of their commitment to streamlined operations and patient satisfaction, they’re seeking a virtual team member to support their front office operations.

Job Description

Step into an exciting virtual role where you’ll be the first point of contact for patients seeking dental care. This position offers the perfect blend of administrative expertise and patient care, allowing you to make a real difference in people’s lives while working remotely. You’ll be handling essential front office operations that keep the practice running smoothly, utilizing modern dental practice management systems to ensure efficient patient care coordination.

Responsibilities

• Manage incoming patient calls with a warm, professional demeanor
  
• Schedule and coordinate patient appointments using practice management software
  
• Conduct thorough insurance verification and benefits checks
  
• Process and verify patient information with attention to detail
  
• Coordinate with the in-office team to ensure smooth patient flow
  
• Handle patient inquiries and provide information about services
  
• Maintain accurate digital records and documentation
  
• Support overall practice administration as needed
  

Requirements

• Previous experience in dental office administration or healthcare customer service preferred
  
• Strong verbal and written communication skills in English
  
• Proven ability to handle confidential information with discretion
  
• Excellent organizational and time management abilities
  
• Experience with dental practice management software
  
• Strong computer literacy and ability to learn new software systems
  
• Professional phone manner and patient-focused mindset
  
• Reliable internet connection and quiet home office setup
  
• Must demonstrate empathy and patience in patient interactions
  
• Ability to work independently while maintaining strong team communication