Accounting & Business Support Coordinator

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Heritage Place Ghirardelli Square

Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.

Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests.  Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one-, two- and three-bedroom residences. 

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Heritage Place, Ghirardelli Square as our new Accounting & Business Support Coordinator.

Reporting to the Assistant Director of Finance, the Accounting & Business Support Coordinator is responsible for the ownership and execution of key accounting processes while providing cross‑functional business support across Finance and Operations. This role supports payroll processing, procurement functions, sustainability initiatives, governance and KPI tracking, and a range of administrative and operational support activities.

The position operates as an individual contributor and serves as a reliable support partner to Finance leadership, Operations, and the Executive team.

Key Responsibilities

Accounting Scope

Payroll & Accounting Support

• Process bi‑weekly payroll and off‑cycle payroll transactions as required; respond to colleague inquiries and serve as a payroll resource to the property team
• Assist with accounting data entry, validation, maintenance of trackers, and updates to reports
• Provide accounting support across functional areas as needed, including Accounts Receivable, Accounts Payable, and General Accounting

Procurement & Purchasing

• Assist with the creation and processing of purchase orders and maintenance of checkbooks
• Establish and maintain positive working relationships with vendors, contractors, and external service providers
• Support Entegra enrollment and ongoing compliance requirements

Administrative & Records Management

• Maintain accurate and up‑to‑date records of vendor and contractor agreements, licenses, permits, and related documentation, including the Critical Date List (or equivalent)
• Maintain current insurance policies and ensure proper homeowner notification in accordance with policy requirements
• Assist with quarterly review of critical data storage files
• Organize, maintain, and dispose of confidential records in accordance with Accor policies and applicable state regulations

ESG, Sustainability & Governance

• Update monthly Energy, Water, and Waste consumption data in the Gaia 2.0 platform
• Ensure compliance with Gaia 2.0 reporting requirements and collaborate with sustainability champions to support property‑level ESG initiatives
• Assist the Executive team with ESG initiatives and updates to Capital Plans
• Attend sustainability‑focused webinars and training sessions as assigned
• Support bi‑annual ESG program compliance reviews and audits

Compliance

• Support regular review, audit, and updating of policies and procedures
• Ensure compliance with the California Corporations Code and Davis‑Stirling Common Interest Development Act related to HOA governance
• Adhere to all PCI compliance requirements
• Accept responsibility for additional accounting‑related duties as requested by the Assistant Director of Finance or Director of Finance

Business Support Scope

• Support procurement activities for property‑wide operational needs, including office supplies, Colleague Lounge meals & special events
• Assist with monthly inventory counts and supply ordering; place orders through Amazon, Instacart, a